Tue.Nov 29, 2022

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Customer Service for Nonprofits: 4 Ways to Retain Donors

NonProfit PRO

At their core, nonprofits are service-oriented. And while there are distinctions between the way for-profit and nonprofit entities run, the standards of customer service apply equally between the two.

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We Know That Bridging Deep Differences Is Possible. Our Organizations Do It Every Day.

The Chronicle of Philanthropy

By Sister Donna Markham , Suzanne McCormick, Eboo Patel, and Jonathan Reckford. A coordinated effort is needed in communities across the country to bring together people of different political parties, faith traditions, and racial and ethnic identities. A new undertaking from four major nonprofits aims to lead the way.

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Who Wins and Who Loses on Giving Tuesday

NonProfit PRO

Amidst all the excitement of Giving Tuesday, we’re missing an opportunity to highlight how major giving days can reinforce inequality, further ensconcing us in a system where there are winners and losers — too often along lines of race and class.

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New Fundraising Effectiveness Project Report Shows An Increase In Dollars Raised Despite A Decrease In Donors

Bloomerang

Disclosure: Bloomerang is one of several software providers that helped the Fundraising Effectiveness Project collect the data analyzed in the report we discuss in this post. . The Fundraising Effectiveness Project (FEP) recently released its Second Quarter Fundraising Report, which is full of insights and giving trends that can help you and your team with your donor acquisition and retention efforts.

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Classy Report Reveals Giving Remains Strong Despite Economic Uncertainty

NonProfit PRO

Classy's fifth annual report, "Why America Gives 2022: Finding Resilience Through Donor Loyalty," reveals key findings on what motivates donors in today's world and how economic uncertainty and timely events play a role in giving patterns.

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Fidelity Charitable Says New Grants to Surpass Deposits in 2022

The Chronicle of Philanthropy

By Glenn Gamboa, AP Business Writer. AP Jacob Pruitt, Fidelity Charitable's president, says it has removed the $10,000 minimum requirement to open a donor-advised fund, making it available to everyone. It would be the first year since 2018 that the value of grants from its donor-advised funds exceeded the value of investments going into the funds.

Values 92
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5 Ways to Manage Volunteer Expectations

The Volunteer Hub

Exceeding volunteer expectations is the best way to retain them. What are your volunteers hoping to gain? What does a good experience look like to them? Here are 5 ways to manage volunteer expectations. Establishing your expectations for volunteers and understanding their expectations for your program early is key. Exceeding expectations and providing volunteers with a great experience can positively impact retention.

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A Guide to Form 990: FAQs and 3 Best Practices for Success

NonProfit Leadership Alliance

Written by: Mathew Tooker. Reading Time: 7 minutes. Your nonprofit had a successful year organizing fundraising campaigns , hiring new employees, and expanding awareness of your cause. Your fiscal year is coming to a close, meaning that the tax filing deadline is quickly approaching. . All registered tax exempt nonprofits are required to file their annual taxes.

Finance 68
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Fidelity Charitable Launches NFT Raffle Amid Crypto Downturn

The Chronicle of Philanthropy

By Thalia Beaty, Associated Press New York. Mark Schiefelbein/AP. The effort aims to tap into a new generation of donors.

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Nonprofit Social Media and Newsletter Ideas for December 2022

Kivi's Nonprofit Communications Blog

Nonprofit communicators, do you need ideas on what to write about in December? Then keep reading! We have ideas you can use for newsletter articles, social media updates, blog posts and more. These ideas come from our Monthly Nonprofit Writing Prompts email newsletter. Fill out the form below to get January’s prompts emailed to you next week. On the Calendar. 12/4: Santa’s List Day.

Retail 62
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Fundraising: Do positive or negative messages work better?

Jeff Brooks

Some fundraisers insist that effective fundraising must put "negative" information in front of donors -- that is, a problem for them to help solve. Others say we should inspire donors to action by showing them positive change that they can become part of by giving. Which is right? The Boomerang Blog suggests positive/negative is the wrong question, at How Do You Use Psychological Appeal Persuasion Triggers So They Complement Each Other?

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How to Make Twitter Analytics Save Your Next Business Step?

Nonprofit Marketing Insights by GlobalOwls

How to Make Twitter Analytics Save Your Next Business Step? Twitter Analytics can help you track how well your tweets perform, find out who’s talking about you, and measure your success over time. This guide shows you how to make 110% of it. A good analytics tool can be a valuable asset for businesses if used correctly. By using the data it provides, companies can make better decisions about where to allocate their marketing efforts and optimize their social media campaigns to achieve better res

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2022 Nonprofit Holiday Gift Guide

NonProfit Leadership Center

Anne Frank once said that no one ever becomes poor by giving. That’s especially true when your gifts benefit nonprofit organizations that are working to strengthen communities. The Nonprofit Leadership Center’s 2022 Nonprofit Holiday Gift Guide highlights gifts for everyone on your list, with some or all of the proceeds benefiting nonprofits.

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How to Make Your New Donors Feel Welcome

Ann Green

Year-end fundraising is in full swing. I hope your campaign is going well. Perhaps you also participated in Giving Tuesday. The latter often brings in new donors and that’s never something you want to take for granted. . These donors saw a need and found a connection to your cause. Or maybe they were drawn into whatever Giving Tuesday promotion you initiated, but I like to think they wanted to help you make a difference.

Retention 135
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GlassPockets at sunset: reflections from working at the intersection of power and light 

Candid

This year, GlassPockets marks its 12 th and final anniversary, as Candid will sunset the website on December 15, migrate its learning content to Candid Learning for Funders , and use new approaches to encourage funder transparency. I’d like to take a moment to offer history and lessons learned, the thought that went into this decision, and how we plan to evolve the effort for greater impact.

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Last Minute Strategies for Giving Tuesday

Marketing for the Modern Nonprofit

Today is #GivingTuesday ! GivingTuesday was created in 2012 as a simple idea: a day that encourages people to do good. Over the past ten years, this idea has grown into a global movement that inspires hundreds of millions of people to give, collaborate, and celebrate generosity year-round. Some facts: The movement continues to grow in year-over-year donation volume, reach and impact – driving increased donations and behavior change.

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How Can the Inflation Reduction Act Work for Communities?

NonProfit Quarterly

Image Credit: Alesia Kazantceva on unsplash.com. In late October, UC Berkeley’s Othering and Belonging Institute (OBI) launched its Climate Justice webinar series. The first webinar featured panelists who spoke about how the Inflation Reduction Act (IRA) came to be, what it’s missing, and how communities can take advantage of the opportunities the act presents.

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Building Resilient Organizations: Toward Joy and Durable Power in a Time of Crisis

NonProfit Quarterly

This article is co-published by NPQ , The Forge, and Convergence. Because these are cross-movement challenges, we are publishing the article across our platforms to amplify this urgent conversation. ?. Click here to listen to Maurice Mitchell read this article. Haga clic aquí para leer el artículo en Español. Executives in professional social justice institutions, grassroots activists in local movements, and fiery young radicals on protest lines are all advancing urgent concerns about the in

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The Social Contract: What’s Missing in the “Historic” Biden Legislation?

NonProfit Quarterly

Image Credit: Pierre Bamin on unsplash.com. How can movements transform society to advance economic justice? Much of this struggle takes place outside government, but the role of the state is important. For one, the public sector is a large part of the economy. According to the Organization for Economic Cooperation and Democracy (OECD)—a group of 41 relatively wealthy nations, including the United States—in 2019, US government spending (federal, state, and local) equaled 38.1 percent of gross d