March, 2018

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Ep258: Taco Bell's Unique Scholarship Program Funds Dreamers, Innovators & Creators

Selfish Giving

Today on CauseTalk Radio , Megan and I talk to Bjorn Erland , Vice President of People & Experience at Taco Bell and Jennifer Walker , Director of Strategic Development at Taco Bell Foundation , about the award of $3 million in scholarships through its Live Más Scholarship program. This includes $500k in scholarships for Taco Bell employees! On the show, Megan, Bjorn, Jennifer and I discuss: Bjorn Erland, Taco Bell.

Education 160
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How Human is Your Brand? Here are 13 Characteristics of Human Brands

Pam Moore

A brand is not a logo, colors, fancy tag line or even a fancy Super Bowl commercial. A brand is not your Facebook page cover video, Twitter background or set of beautifully designed Pinterest boards or images on your Instagram profile. The truth is your brand is all of these things and more. It’s what you tweet, post, pin, +1, Instagram and offer as a call to action.

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10 Must-Know Stats About Online Fundraising

Nonprofit Tech for Good

The first “Donate Now” button was released in 1999 by Groundspring, a nonprofit founded by San Francisco-based Tides Foundation , and throughout the early 2000’s young Gen-Xer nonprofit professionals pioneered the use of “Donate Now” buttons. They experimented with placement and color, SEO, and new email marketing services, such as ConstantContact and MailChimp.

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How Donors Choose Among Nonprofits: The Role of Identity

The Agitator

There’s an old joke at the right that often feels like nonprofit marketing. While we do and should have ambitions of expanding the charitable giving pie, we also want to secure our own organization’s piece of said pie. One of the points Kevin made yesterday is that organizations are differentiating themselves by creating donor journeys based on donor identity.

Values 89
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Day in the Life of a Nonprofit Communicator – Jenna Czaplewski

Kivi's Nonprofit Communications Blog

Jenna Czaplewski. Welcome to our latest installment in our series on the “Day in the Life” of nonprofit communicators! This series lets you describe your workday in your own words. We’d love to feature YOU in this series! Don’t be shy – tell us what you do in a typical day as a nonprofit communications pro. Jenna Czaplewski is the Director of Communications for the Coalition for Children, Youth & Families.

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Art vs. Science in Fundraising? It’s Neither. Try Evidence Based.

Fundraising Report Card

Does this shift in thinking mean that fundraising is more science than art? I don’t think so. It could be that the entire argument is actually broken. Successful fundraising relies on neither art nor science to perform its best. Let’s add another phrase to the conversation: evidence based. The post Art vs. Science in Fundraising? It’s Neither. Try Evidence Based. appeared first on Fundraising Report Card.

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Newsletter: Virtual Sponsorship Conference ; Taco Bell's 'Live Más' ; Company Replaces Priceless Stolen Art with AR

Selfish Giving

We're starting to make a little progress here.??With today's webinar on measuring impact and success we can check off the #1 thing you asked to learn more about in 2018. Don't worry, they'll be more on this topic. Thanks to you, my readers, I'm thinking about it all the time now (looking for relevant article for you, booking podcast guests who can talk about it, etc.).

Retail 113

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Have you been harassed by the ‘brand’ police?

iMarketSmart

Ack! Run, it's the brand police! Unfortunately, many major and planned gift officers are subject to harassment by the 'brand' police. They impede your progress telling you the colors are off, the font size is too small, or the pictures are wrong. Sometimes they even tell you the pixels online are incorrect. Here’s the issue. Too often they think ‘brand’ is a verb.

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Are You Donor-Obsessed or Merely Donor-Centric?

The Agitator

Customer experience guru Gerry McGovern warns that even if a company is indeed “customer-centric” that may not be enough these days. “To truly be successful, you need to nurture a customer obsession culture within your organization.”, he warns. The Agitator says, “Amen.” So, let’s kick ‘donor-centricity’ up a notch and focus on what makes for a “donor obsession” culture?

Culture 68
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One-and-Done Fundraising is Just March Madness

Ann Green

In college basketball, players are allowed to turn pro after playing one season. This is known as one-and-done. If you watch the NCAA tournament (aka March Madness), it’s likely many of the players won’t be around next year. Like it or not, it looks like one-and-done will be the norm in college basketball for a while. Another place where one-and-done seems to be the norm is in nonprofit fundraising.

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How to Collect Donor Data Without Being Annoying

Kivi's Nonprofit Communications Blog

Rachel Clemens. Do you worry you’re being too intrusive when you ask for information about your supporters? Today, Rachel Clemens shares some tips on getting that information the right way. ~Kristina. Guest Post by Rachel Clemens of Mighty Citizen. One of my first questions for any new nonprofit client is: How good is your data? I’m not asking if they have data, but how good is it?

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Ep257: How Organizations Can Measure the Success of Social Impact Programs

Selfish Giving

Photo via Cecilia Snyder on Flickr. Today on CauseTalk Radio , Megan and I talk to Perry Yeatman , CEO, Perry Yeatman Global Partners , External Director, Mission Measurement about how companies and nonprofits can measure the success of social impact programs. On the show, Megan, Perry and I discuss: Perry Yeatman, Perry Yeatman Global Partners. How are you currently working with companies as it relates to social impact programs?

Culture 100
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7 Essential Elements of a Capital Campaign

Bloomerang

There are a lot of strategies out there about the best ways to begin a new capital campaign. And because no two campaigns are exactly the same, it can be difficult to find information and best-practices that fit your unique scenario. Generis , a consultant group specializing in helping faith-based nonprofits, churches, and christian schools fund their visions, recently published a helpful checklist outlining important considerations before launching a new campaign.

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How asking for advice helps fundraisers: (1) qualify donors for their portfolios AND (2) build deeper relationships

iMarketSmart

Your donors want a partner, not a solicitor. Partners ask for advice before asking for money. Partners looking for advice are looking to collaborate. Partners requesting advice are less threatening. Partners requesting advice motivate supporters to ‘lean’ in. Partners requesting advice inspire exponentially more dollars throughout their long-term, mutually beneficial relationships.

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Paying to Acquire Advocates

The Agitator

Last month, we talked about the advocate donor identity: how to tell if you have one , the science behind online activism , and how to get and convert advocates. Let’s assume you’ve gone through those, determined you have an advocate identity, and found it to be valuable (not all advocates are and advocacy is not a necessary condition of a quality donor ).

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How to Create an Engaging Newsletter Your Donors Will Want to Read

Ann Green

I’ve written several posts recently about the importance of staying in touch with your donors throughout the year. Some of you may be saying, “We do that because we have a newsletter.”. A newsletter can be a great way to engage with your donors, but how often does that actually happen? Unfortunately, not very much because most donor newsletters can be used as a cure for insomnia.

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6 Reasons to Rethink Your Email Newsletter

EveryAction

Email fundraising and organizing has changed a lot since mass email tools first appeared on the scene. Just ten years ago, nonprofit newsletters were the go-to channel for collecting donations. But in today’s digital landscape, their impact has somewhat diminished. With major organizations and political campaigns adopting a more direct, targeted email donation ask, it can be intimidating to keep up with emerging trends.

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Newsletter: Free Webinar on Measuring Impact ; Pinpad vs Cashier Smackdown; What is the 'Patagonia Way'?

Selfish Giving

Back in January I asked what you wanted to learn more about in 2018. The #1 response was: How to measure the impact of a partnership on your nonprofit and for your corporate partner. I was really surprised that this topped the list! Still, I heard you and have a free upcoming webinar for you on this very topic! Join me and Catalist co-founder and CEO Brittany Hill on Wednesday, March 28th at 2pm EDT for a FREE one-hour, deep-dive discussion into data and measurement, with answers to your pressin

Retail 100
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My 10 Favorite Google Chrome Extensions

Kivi's Nonprofit Communications Blog

I decided to go all in with Google for my productivity apps this year, getting everything into some combination of Inbox by Gmail , Google Calendar, and Google Keep. While I loved playing with Asana and Trello and Remember the Milk over the years, I never fully adopted them the way I have my Google apps. But Google’s products aren’t always as user-friendly or customizable as I would like.

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Silver BBs and Culture with Andrew Olsen (Season 2, Episode 6)

iMarketSmart

Joining Engagement Fundraising is Andrew Olsen, senior vice president of Newport One. If you are a fundraiser trying to find that silver bullet then this episode is for you. Andrew will be diving into why there are no silver bullets or unicorns and instead why it takes a lot of little things to make a big impact. Click here to listen on YouTube! Topic Timestamps.

Culture 63
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The Value of an Email Address

The Agitator

Last week, we talked about advocacy as a way of building your file (and I was called out, correctly, for discounting the potential of paid advocate acquisition). So how much should you spend to get one email address? There’s new data from Steve MacLaughlin and Blackbaud (that you can get from his Data Driven Nonprofits newsletter ) on how having an email address on file is related to increased donor retention, even if that donor doesn’t give online.

Values 66
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How to Bring Simplicity and Balance to Your Nonprofit Communications

Ann Green

Lagom is a Swedish concept meaning everything in moderation or not too much, not too little. Keeping things simple. This is not to be confused with the Danish concept of Hygge, which means getting cozy. Not surprisingly there isn’t an English translation of these terms, even though they are much needed in our overstressed world. The term lagom can be used in almost any context – the home, relationships, work, etc.

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Hone Your Craft: The Art of Nonprofit Storytelling

NonProfit Hub

This article was originally published in Nonprofit Hub Magazine. Everyone has a favorite story. Whether it comes in the form of a book, a comic, a movie or a video game, we all have stories that we like and ones that we decidedly dislike. Maybe we fell in love with the characters, or maybe it was the writing, the setting or the theme. Some of our favorite stories are fiction, and some of them are nonfiction.

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Ep256: What Works Better for Checkout Charity, Cashier or Pinpad? This Retailer's $825,000 Answer

Selfish Giving

Today on CauseTalk Radio , Megan and I talk to Marty Posch , President, Finish Line Youth Foundation , which is the nonprofit arm of athletic apparel and shoe retailer Finish Line about their work with Special Olympics. This includes a very successful checkout charity program that raised $825,000 over the holidays. On the show, Megan, Marty and I discuss: Mary Posch, Finish Line Youth Foundation.

Retail 100
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Nonprofit Content Strategy: It’s Not About You

Kivi's Nonprofit Communications Blog

Make your supporters the superhero in your story. We recently started working with a healthcare nonprofit that wanted to take a fresh approach to its communications and marketing content. The nonprofit had seen attendance at its community events slip over the past two years — and its fundraising revenues had declined. After a quick review of its website, marketing materials, and social-media accounts, it was easy to diagnose a major reason why the organization had been struggling.

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Is donor retention really where you should focus your time and money?

iMarketSmart

The market/sector has been ‘flooded’ with people talking about donor retention for many years now. Many of them make money selling software and services that supposedly help fundraisers improve their donor retention. Yet after all their talk, the statistics say that donor retention just keeps going down. The number of donors giving to charity keeps declining while total charitable dollars keep increasing.

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Are Your New Donors Hiding in Plain Sight?

The Agitator

We’ve talked about ways to bring people in from the outside like advocacy programs and content marketing efforts. But while both are good ways to get people on your file, they may not always convert to donors. So what if it turns out that, like the Scarecrow’s brains and the True Meaning of Christmas*, the answer to acquisition was inside us, inside our organization (specifically our donor file) the whole time?

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Your Official #18NTC Local's Guide to New Orleans

EveryAction

We're just a few weeks away from one of the most highly anticipated nonprofit conferences of the year , and we're so excited to be headed down South to the Big Easy! Considering our team is obsessed with all that is NOLA, we thought we'd share some favorite local spots to eat, drink, party, and enjoy the sights while visiting for the Nonprofit Technology Conference.

Food 43
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5 Best Practices for Collecting Supporter Data

NonProfit Hub

When someone submits their email address on the ONE Campaign website , they receive a welcome email with a friendly message and a simple question: ”Do you think we’ll see the end of extreme poverty in our lifetime?” You’re also presented with three run-of-the-mill options. Clicking on any of the three takes you to a different form where you’re asked to take a 2-minute survey so the organization can understand your interests and motivations.

Poverty 52
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Newsletter: A 'Long Haul' Fundraising Strategy; Rock the Casbah for a Cause ; Lacoste Ditches for Endangered & 9 Other At-Risk Species

Selfish Giving

One of the best things I read this past week was how the California Symphony adopted a "long-haul" audience development model to increase attendance, attract younger supporters and land more donors. And it worked spectacularly! I thought, "Heck, what nonprofit doesn't want that!" I really suggest you read the article in full. But here are a few highlights and the implications for corporate partnerships. 1.

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3 Big Trends That Should Change the Way You Work Online

Kivi's Nonprofit Communications Blog

Sometimes in the nonprofit world, we get consumed with the specific details of online fundraising, advocacy and education for our causes and forget about the bigger trends at play. Let’s take a quick look at three really big trends that will affect everything you do online, including fundraising. Think about all the pieces in the online experiences you are creating, including your website, email, social media and other third-party sites like crowdfunding or peer-to-peer fundraising pages.

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3 reasons why your donors and donor prospects won’t call you back.

iMarketSmart

Frustration! Recently I was visiting a customer and one of the fundraisers was very frustrated. Thanks to our system, lots of donors disclosed that they already left her organization in their estate plans and many more donor prospects said they might consider such a gift. I felt her pain. She was clearly a very nice, caring person with a very warm heart.

Values 51
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The Taxman Cometh, Part 1: The Downside of the 2017 Tax Bill for Nonprofits

The Agitator

We’ve had a few reader requests to talk about the nonprofit implications of the new tax bill. The trick in meeting this request is that 1) smart people on this issue disagree and 2) I’m not one of the people in #1. So I’ll try to lay out the gloom and doom case today, the silver lining case tomorrow, and an argument for a way forward two days hence.

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Expand Your Nonprofit’s Universe with the 2018 Digital Outlook Report

Care2

We are thrilled to announce that Care2, hjc, NTEN, and Resource Alliance have just released the 2018 Digital Outlook Report.

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Nonprofit Budgeting: Making Money Go Further

NonProfit Hub

This article was originally published in Nonprofit Hub Magazine. Here’s the biggest truth bomb that nobody is exclusively talking about when it comes to nonprofit finances: there’s no way for us to tell you exactly how your nonprofit’s budget should be spent. It would be easy to say “spend X amount of dollars on marketing, funnel X amount into your staff salaries, etc.

Finance 52
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Ep255: Radio Stations Worldwide 'Rock the Casbah' for Human Rights

Selfish Giving

Today on CauseTalk Radio , Megan and I talk to Dashel Schueler , Associate Director of Development & External Relations, at Seattle public radio station KEXP, about International Clash Day. The day celebrates the music of the English punk rock band The Clash and others as enablers of social consciousness. On the show, Megan, Dashel and I discuss: Dashel Schueler, KEXP.

Activism 100
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How to Talk to Your Boss About Offensive Communications

Kivi's Nonprofit Communications Blog

If you missed it, Antionette Kerr’s blog post from last week talked about “crunchy” conversations – those discussions when someone says something offensive and your body immediately reacts negatively. Whether it’s a straight-up racist uncle at Thanksgiving or a well-meaning, but clueless, co-worker, we’ve all felt the “crunch” at one time or another.