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System Error
In Recoding America, Barack Obama’s former deputy chief technology officer argues that the success of government policies requires better implementation of digital services for the public.
As the deputy chief technology officer for President Barack Obama and founder of Code for America, Jennifer Pahlka has unique insight into how government has delivered on—or, rather, failed to deliver on—digital services to its citizens. In Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better, Pahlka recounts her experiences in both positions to draw a correlation between these failures and declining public trust in government. She argues that to regain…