Affnetz

JUNE 1, 2023

6 Techniques to Boost New Donor Acquisition and Retention By Mike Crum It’s essential to acquire new donors for your Nonprofit to have a thriving fundraising program. But, don’t overlook the incredible value of implementing a First-Time Donor Program. Here are 3 techniques you can use to acquire new donors today.

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Retention Values Education Education 130

Affnetz

JUNE 1, 2023

But, don’t overlook the incredible value of implementing a First-Time Donor Program. Not to be flip, but with a monthly donor program, retention is built-in (save for expiring credit cards and donors changing banks, etc.). Monthly donors make a 35 to 40% higher annual contribution to Nonprofits than do one-time donors.

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Retention Values Education Education 130

Concord Leadership

FEBRUARY 9, 2024

Workplace culture is an invisible force that shapes the environment in which employees operate, encompassing the values, beliefs, and behaviors that define an organization.

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Culture Retention Leadership Values 52

Clairification

MARCH 27, 2023

While the customer, or donor, may not always be exactly “right,” it is imperative everyone in your organization recognizes and appreciates the value donors bring. Each person directly associated with your organization should value donors and implicitly or explicitly express that value with gratitude and appreciation.

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Retention Retail Culture Philanthropy 108

The Volunteer Hub

MARCH 7, 2022

With the value of a volunteer hour approaching $29 in 2022, now is the time to focus on retention and better utilize your existing volunteer contacts. Volunteer hours equate to the work of millions of full-time employees, making the value of volunteer labor over $284 billion. The post Volunteer Retention: What Makes them Stay?

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Retention Recruitment Public and Nonprofit Management Activism 92

Bloomerang

JANUARY 7, 2022

A Guide to Donor Retention. What is Donor Retention? If you’re a fundraiser or nonprofit development professional, you’ve likely heard the term “donor retention.” But what is donor retention? Quite simply, donor retention is a measure of how many donors continue to donate to your organization.

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Retention Philanthropy Associations Communication 86

NextAfter

JUNE 9, 2023

In fact, according to data from the Fundraising Effectiveness Project, donor acquisition, dollars, and donor retention rates fell YoY in 2022. 1 – Recognize the power of acquiring a donor’s email address One way to increase retention is to acquire an email for a donor who only gives offline. We’ve dubbed this the COVID Bump.

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Retention Activism Values Philanthropy 77

Bloomerang

JUNE 3, 2022

Today’s question comes from a nonprofit employee who wants advice on how to calculate an accurate nonprofit dollar retention rate. Dear Charity Clairity, When you write “the average dollar retention is just 47%,” I’m not sure what that means. — Stats Nerd. Dear Stats Nerd, First, I’m glad you’re asking this question.

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Retention Leadership Values Fundraising 98

Bloomerang

AUGUST 12, 2021

Do you know your organization’s donor retention rate? A chorus of voices have been beating the drum about the importance of donor retention through their research, in blogs, and in webinars—with stagnant results. . The Donor Retention Crisis—and Why It Matters. whereas the new donor retention rate was 19.3%.

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Retention Nonprofit governance and management Finance Governance 112

Volunteer Match

NOVEMBER 1, 2023

My Hot Take was about the value of a volunteer hour and how I don’t think we talk enough about how all volunteer hours are not equally valuable. Earlier this year, I shared one of my Hot Takes – an opinion or idea that is meant to be thought provoking.

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Retention Values Nonprofits 105

The Agitator

MARCH 4, 2013

And since Tom and I have been banging away on the subject of retention, we thought it high time to offer up some specific, empirically proven practices and techniques for improvement. ‘Retention’ and ‘Lifetime Value’ are the fundamental vital signs for virtually every organization that relies on donors.

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Retention Values Activism Communication 79

NonProfit Hub

NOVEMBER 26, 2020

Your nonprofit’s donor retention rate is the percentage of donors who give from year to year, or over any other specific time period. With concrete retention strategies, you can make the most of increases in new donors. Here are the essentials to keep in mind when building or updating your nonprofit’s donor retention strategy.

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Retention Associations Advertising Activism 74

NextAfter

JUNE 9, 2023

In fact, according to data from the Fundraising Effectiveness Project, donor acquisition, dollars, and donor retention rates fell YoY in 2022. 1 – Recognize the power of acquiring a donor’s email address One way to increase retention is to acquire an email for a donor who only gives offline. We’ve dubbed this the COVID Bump.

Retention 52

Retention Activism Values Philanthropy 52

NonProfit PRO

JUNE 13, 2022

The good part about an annual society or membership fee is that it is repeated, so there is donor and value retention. The bad part about it is that the donor is not asked to increase giving or give again in the same year.

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Retention Values 243

Nonprofit Megaphone

AUGUST 1, 2022

Donor retention is one of the most prevalent challenges for nonprofits. This shows donors that you value their partnership and see them as an integral part of your mission. Donor data is a powerful source of information for donor retention strategy. Online Presence for Donor Retention. Share your wins with them!

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Retention Nonprofits Management Activism 52

The Agitator

JUNE 18, 2018

You’ve just made a wise decision: you are investing more in both donor-focused retention efforts and new ways to bring in the right donors for your program. Surely, your file will grow and your retention rate will increase. But your retention rate is down. Retention rate. Retention rate. Did you invest poorly?

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Retention Values 63

NonProfit Leadership Center

APRIL 15, 2024

In organizational psychology, culture has three key elements: practices, values, and underlying assumptions. Practices are daily routines that reflect and reinforce values. Values are shared principles about what is important.

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Psychology Health Culture Leadership 130

Jeff Brooks

MAY 15, 2024

You’re addicted to new donor acquisition without any regard for donor retention. It includes major donor programs, mid-value donors, planned giving, and probably others. Getting new donors at a reasonable cost is great. Keeping them is better. An effective fundraising program is more than direct response.

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Fundraising Fundraising Retention Foundations 64

NonProfit Leadership Alliance

OCTOBER 16, 2023

Much like you focus on donor retention, you also have to develop a plan for employee retention to ensure your team feels satisfied coming to work each day and upholding your mission. In this article, we’ll go over five tips to help your nonprofit nurture a flourishing work environment to keep employee engagement and retention high.

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Leadership Retention Nonprofit Leadership Nonprofits 224

The Agitator

APRIL 2, 2018

Consequently, any organization serious about improving its retention rates and lifetime values had better be deadly serious about the quality of donor services it provides. Solving the donor service part of the retention puzzle is no mystery. And they reap big bucks for their effort. Neither does it have to involve high costs.

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Values Retention Food Communication 56

The Agitator

MARCH 29, 2017

Tom’s rant, A Man of Infinite Patience in a World of Imposters , triggered helpful comments from fellow Agitators on what can be done to help organizations better focus on understanding and measuring retention rates and other key metrics. Jay Love added the helpful suggestion of a “Donor Retention Board Meeting Kit!”

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Values Retention Education Education 49

iMarketSmart

MARCH 9, 2015

is stuck at 2% of GDP and retention is in the toilet. Give ‘em value! So give ‘em offers for engagement that provide a positive experience along with tremendous value. Here’s a simple checklist to help you develop your offers for engagement so they are sure to deliver value. How can you fix this?

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Values Retention Fundraising Fundraising 76

The Agitator

NOVEMBER 18, 2013

As you can see from Tom’s post yesterday , when it comes to fundraising planning and budgeting, The Agitator clearly believes the most important questions should focus on boosting retention and increasing lifetime value. What is our retention profile (did it get better or worse in 2013) and program?

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Retention Values Fundraising Fundraising 78

Nonprofit Marketing Insights by GlobalOwls

APRIL 26, 2024

This understanding is key to customizing strategies for both acquisition and retention, activities that go hand-in-hand with sustained profitability. Profitability hinges on close monitoring of KPIs like Profit Margins, Average Order Value (AOV), Cart Abandonment Rate, and Customer Lifetime Value (CLTV).

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Retail Retention Advertising Values 52

The Agitator

MARCH 1, 2018

There’s new data from Steve MacLaughlin and Blackbaud (that you can get from his Data Driven Nonprofits newsletter ) on how having an email address on file is related to increased donor retention, even if that donor doesn’t give online. you have a powerful indicator of retention. Yes, you heard me – powerful.

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Values Retention Advertising Communication 66

iMarketSmart

MARCH 19, 2018

The market/sector has been ‘flooded’ with people talking about donor retention for many years now. Many of them make money selling software and services that supposedly help fundraisers improve their donor retention. Yet after all their talk, the statistics say that donor retention just keeps going down.

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Retention Production Values Marketing 56

The Agitator

MARCH 18, 2013

Eastern we’ll host the Agitator/DonorVoice Webinar on Retention. We now have 821 folks registered, a healthy sign of the concern over retention among Agitator readers. These include: Focusing on our two core messages that matter most to retention, not the other four. Join our retention webinar today. Registration is free.

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Retention Values Fundraising Fundraising 90

Bloomerang

FEBRUARY 26, 2024

Enhance donor retention Personalized messaging is critical to preventing declines in donor retention and loyalty. Making each donor feel valued and informed about the impact of their contribution encourages ongoing engagement and loyalty. Segment wisely, communicate effectively, and watch your donor engagement retention soar!

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Retention Communication Foundations Values 89

Top Nonprofits

JANUARY 10, 2024

According to the Fundraising Effectiveness Project , a drop in gifts from major donors and a decrease in donor retention have led to fundraising challenges for nonprofits this year. For example, if a prospect has a significant stock portfolio or owns several high-value properties, this signifies a greater potential to give.

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Management Retention Volunteerism Volunteerism 105

Bloomerang

JANUARY 23, 2024

This approach not only values their past support but also emphasizes the ongoing impact they can make. Welcome these valued donors into a unique circle. Recurring donor retention Keeping your donors informed and engaged is key. Consider pairing your monthly giving strategy with a retention program to ensure lifetime giving.

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Retention Values Communication Fundraising 74

Bloomerang

FEBRUARY 13, 2023

Community Brands recently shared donor retention data that reinforced alarming trends that the nonprofit sector has been monitoring for a while. In their survey, they asked nonprofits what their current donor retention rate was: about 60% said they didn’t know and the rest had an average donor retention rate of 45%.

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Retention Energy Philanthropy Foundations 104

Jeff Brooks

MAY 8, 2024

Donor retention, acquisition cost, donor lifetime value, and other fundraising metrics are important. That’s how you get your maximum value from the hard work you’re doing! They make the big picture visible and give you the power to make things better. Ignoring Fundraising Costs. Not Collecting Enough Data. Track everything.

Fundraising 59

Fundraising Fundraising Retention Values 59

The Agitator

AUGUST 26, 2013

As in, what factors — message, donor service, communications, thank you’s, donor recognition, frequency , etc — contribute in what proportional way to increasing or decreasing the Lifetime Value of a donor base. Don''t Miss these Posts donor retention DonorVoice fundraising loyalty marketing metrics nonprofit management premium'

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Retention Nonprofit Management Values Management 81

Clairification

JANUARY 4, 2024

The only reason to acquire these supporters is to sustain them over timeso their lifetime value to you merits your investment in them. Your own retention rates may be better or worse than average (do you know them?), If you thank well you’ll see retention rates increase significantly. to raise $1.00 ). looks like a form letter.

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Retention Values Communication Fundraising 112

The Agitator

JULY 12, 2011

We’re back on the Retention Trail today. When it comes to retention, Rick doesn’t mince words, always writes well, and succinctly summarizes the Amergent analysis of millions of gifts. Donors who have entrusted you with an email address have an average donor value that can be 150% higher than donors who don’t provide their address.

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Values Retention Fundraising Fundraising 96

Bloomerang

FEBRUARY 22, 2024

Volunteers who’ve previously contributed to your organization are already familiar with your mission, values, and operations, making it easier to re-engage them. By prioritizing volunteer retention, your organization will gain increased productivity, improved morale, and stronger community connections.

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Recruitment Retention Production Values 93

Top Nonprofits

APRIL 16, 2024

On the organizational level, you will build a skilled workforce prepared to meet your constituents’ evolving needs, and on an individual level, employees will feel engaged , valued, and committed to your cause. However, they also expect employers to value them as individuals, recognize their contributions, and invest in their futures.

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Participation and motivation Retention Education Education 52