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How to gather high-quality nonprofit client feedback

Candid

One way to serve your clients more effectively is to gather feedback from participants, then use what you learn to improve services and support organizational change initiatives. Nonprofit organizations are always looking for ways to increase the impact of their work. At Listen4Good (L4G), we call this process a “client feedback loop.”

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Leading Together for Systems Change

Stanford Social Innovation Review

By Sida Ly-Xiong After completing a leadership fellowship program for women of color, a program participant accepted a position as director of citizen engagement and education at a state public health agency in the United States. They drive change through networks and relationships, and use the power and influence that emerges.