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In a recent episode of A Modern Nonprofit Podcast, host Tosha Anderson sat down with Greg Miller, President and CEO of Penn-Mar Human Services, to discuss the critical issues of recruitment, retention, and strategic partnerships in the nonprofit sector. He stated, “When we get retention correct, recruitment becomes less of an issue.”
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Correcting these common timing mistakes can lead to better donor retention, more predictable revenue, and a smoother fundraising experience. Automation saves staff time, boosts engagement rates, and increases donor retention. While automation tools may have upfront costs , they are usually worth the investment.
That means your entire organization, from leadership to front desk, believes that donors are mission partners, not ATMs. Continue to your page in 15 seconds or skip this ad. window.dfp_npp_interstitial = googletag.defineSlot("/124057991/npp_interstitial", [[640,480]], "napco-ad-npp_interstitial").addService(googletag.pubads()).setCollapseEmptyDiv(true).setTargeting("ic",
Research from Nonprofit Quarterly shows nonprofits that respond to feedback promptly see a 20% increase in donor retention. A proactive approach to policy evaluation demonstrates your commitment to ethical leadership and operational excellence. Did you enjoy this story? Now, you dont have to miss out!
And people flourish under emotionally intelligent leadership. Why EQ Matters More Than IQ (Especially in Fundraising) In his groundbreaking book Emotional Intelligence , Daniel Goleman argued that EQ (emotional quotient) accounts for over 80% of success in leadership roles. Within a few months, retention improved.
And sending your donors a personalized message after they make a gift can help boost retention. Continue to your page in 15 seconds or skip this ad. window.dfp_npp_interstitial = googletag.defineSlot("/124057991/npp_interstitial", [[640,480]], "napco-ad-npp_interstitial").addService(googletag.pubads()).setCollapseEmptyDiv(true).setTargeting("ic",
In a recent episode of A Modern Nonprofit Podcast, host Tosha Anderson sat down with Mohan Sivaloganathan, CEO of Our Turn and advocate for youth leadership and equity in education, to discuss the concept of harmonious leadership and its potential to transform the nonprofit sector.
Lets walk through five best practices to boost morale, productivity, and retention through your employee onboarding process. Whether this is a simple Google Doc or an automated path in your LMS, your checklist should cover basic activities and tasks such as: Learn about the nonprofits mission, values, programs, and leadership.
Donor retention presents another challenge. New donor retention has dropped 9 percent to 11.1 percent retention rate—reflecting the importance of GivingTuesday not just as a yearly fundraising opportunity but a chance to build an organization’s donor base. These smallest donors, meanwhile, contribute just 2.8
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According to GivingTuesday’s latest report, new donor retention rates have declined for the fifth consecutive year, with only 19.4% Continue to your page in 15 seconds or skip this ad. window.dfp_npp_interstitial = googletag.defineSlot("/124057991/npp_interstitial", [[640,480]], "napco-ad-npp_interstitial").addService(googletag.pubads()).setCollapseEmptyDiv(true).setTargeting("ic",
Regular training, open conversations, and diverse leadership help everyone feel respected and valued. Offer mentoring, leadership development workshops, and training tailored to nonprofit careers. Consider establishing career pathways that allow team members to transition into leadership roles.
We’re looking for compelling stories of leadership, perseverance, creativity and impact — stories that inspire and elevate the entire nonprofit community. Continue to your page in 15 seconds or skip this ad. window.dfp_npp_interstitial = googletag.defineSlot("/124057991/npp_interstitial", [[640,480]], "napco-ad-npp_interstitial").addService(googletag.pubads()).setCollapseEmptyDiv(true).setTargeting("pid",
Retention is cheaper than acquisition. One nonprofit that includedunexpected thank-you videos from beneficiariesin their donor outreach saw a62% increase in donor retention rates. Higher volunteer engagement Nonprofits rely heavily on volunteers, yet volunteer retention is often overlooked. Surprise and delight in fundraising.
Recognizing Napa County’s resilient volunteers, visionary leaders, and transformative nonprofits NAPA COUNTY, CA, May 20, 2025 – Center for Volunteer & Nonprofit Leadership (CVNL) proudly celebrated a decade of community impact at the 10th Annual Heart of Napa Awards, held on Thursday, May 15th, 2025, at the Yountville Community Center.
During these tours, allow time for meaningful interactions with your leadership team or program staff because they can be some of your most passionate and authentic storytellers. Summary Stewardship is the cornerstone of successful donor retention and long-term fundraising growth.
Watch Now Resources Highlighted in Webinar Webinar presentation slides Explore More Events Find more free on-demand videos as well as upcoming classes at the Nonprofit Leadership Center to help you strengthen your skills, nonprofit and communities.
Meanwhile, corporate commitment to workplace diversity is declining , and leadership pipelines remain narrow. Inequitable professional development Harvard Business Review notes that men are significantly more likely to receive sponsorship for leadership-track roles, whereas women are frequently over-mentored but under-sponsored.
How can nonprofits improve volunteer engagement and retention? A survey by the Center for Expanding Leadership & Opportunity and The Allstate Foundation found that young people ages 18 to 25 define community service broadly, beyond formal volunteer work with nonprofits. Youth community service: Belonging, reciprocity, and agency.
Campbell Chair in Fundraising Leadership at the Indiana University Lilly Family School of Philanthropy. Continue to your page in 15 seconds or skip this ad. window.dfp_npp_interstitial = googletag.defineSlot("/124057991/npp_interstitial", [[640,480]], "napco-ad-npp_interstitial").addService(googletag.pubads()).setCollapseEmptyDiv(true).setTargeting("ic",
Debbie from Cat Tales Wildlife Center Volunteer Recruitment and Retention Challenges Volunteer recruitment — and retaining those volunteers — has changed dramatically since COVID. Even more challenging is donor retention. It’s so easy to drift when the landscape gets rocky.
The primary challenges nonprofits encounter when investing in new technology include budget constraints (63%), feeling overwhelmed by the abundance of available solutions (20%) and difficulty comparing different options (19%), according to NonProfit PRO ’s 2024 Nonprofit Leadership Impact Study. addService(googletag.pubads()).setCollapseEmptyDiv(true).setTargeting("ic",
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The organizations that thrive have a shared commitment to financial discipline, strong internal controls, and strategic leadership. Financial literacy across leadership teams These steps build internal trust and alignmentessential for long-term success. Its not just about clean books or audit prep. If so, whenand how?
Especially if it opens up that time for more high-yielding fundraising and donor retention activities. Or do you find major gift philanthropy is boosted when you promote and list gifts at leadership giving levels? What should you do? A lot depends on your culture and who your donors are.
Present the opportunity as a way for dedicated supporters to take their involvement to the next level and grow their leadership and public speaking skills. Cultivating Donor Retention to Grow Your Giving Garden. Offer incentives for joining your program, such as gift cards or free branded merchandise.
How Nonprofit Leadership Can Assist Drafting policy recommendations. Since nonprofit leadership is responsible for managing financial risks, they can help board members by overseeing financial policy creation, giving recommendations based on their knowledge of the nonprofits priorities, and monitoring these procedures.
Based on my experience as a consultant to nonprofit executive teams and advisor to women pursuing new ways of working, several factors have contributed to the Autonomist movement, especially among Black and brown women in nonprofit leadership roles. The shift toward autonomy and flexibility is reshaping the future of work.
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and Canada with strategy development and leadership growth, empowering both staff and volunteers to achieve bold fundraising goals. Continue to your page in 15 seconds or skip this ad. window.dfp_npp_interstitial = googletag.defineSlot("/124057991/npp_interstitial", [[640,480]], "napco-ad-npp_interstitial").addService(googletag.pubads()).setCollapseEmptyDiv(true).setTargeting("ic",
Check out the nitty-gritty of what nonprofit leaders do and then check out all the free resources we offer on nonprofit fundraising, leadership, and board development. Tax Accountability: Both nonprofits and for-profits have some accountability to tax authorities and, other than churches, may have to file annual reports to stay compliant.
Effective internal communication and trust are the foundation of donor retention success. When the finance team, program staff, board members, and leadership arent on the same page, donors can sense the disconnect, and there is a higher attrition rate.
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