Affnetz

APRIL 23, 2024

Nonprofit Donor Management Software | Top 10 Premium Solutions / By Bala Guntipalli Introduction: Buying nonprofit donor management software can be tough, but this blog helps you understand the criteria and sort through the top players in the market.

Management 244

Management Public and Nonprofit Management Nonprofit Administration and Development Nonprofits 244

Nonprofit Marketing Guide

SEPTEMBER 7, 2016

In today’s post,we dive into the Individual Donor Benchmark Report by Third Space Studio and focus on donor retention numbers. Do you ever wonder how you stack up against other nonprofits? This year’s report also dug into one of the most important data points for individual donor fundraising – your retention rate.

Retention 157

Retention Recruitment Universities Management 157

Affnetz

APRIL 15, 2024

Donor Management Software for Small Nonprofits | Affnetz / By Bala Guntipalli Introduction: Donor management is the cornerstone of success for any nonprofit organization, and for small nonprofits, efficient management of donor relationships can make all the difference in achieving their missions.

Management 130

Management Public and Nonprofit Management Nonprofits Retention 130

Bloomerang

MAY 20, 2024

In the dynamic world of nonprofits, managing supporters effectively often feels like juggling too many tasks at once. Imagine harnessing the power of unified data to streamline operations, boost engagement, and drive retention. Why not let Bloomerang Membership Management handle these tedious tasks for you?

Management 116

Management Retention Activism Technology 116

The Agitator

SEPTEMBER 11, 2013

Mastering ‘retention’ requires hard work: research, organization-wide involvement across departments, and a willingness to swim against the conventional currents in the Sea of Sameness that is drowning our sector. charities Don''t Miss these Posts donor retention DonorVoice fundraising loyalty nonprofit management nonprofits premium'

Retention 86

Retention Nonprofit Management Management Fundraising 86

The Agitator

OCTOBER 23, 2012

Overall donor attrition in 2010 was 59% — that is, 59% of 2009 donors did not give again to participating nonprofits in 2010. Last year new donor retention was only 27%! If you’re interested in a low-cost, easy-to-use CRM that is built for fundraising results based on engagement and retention, I predict you’ll love Bloomerang.

Retention 102

Retention Management Activism Communication 102

The Agitator

OCTOBER 9, 2013

Yesterday Roger delivered the latest gloomy news about donor retention rates. Gloomiest of all is the fact that overall retention rates have fallen from 50% to 39% over the past seven years, as reported by the AFP/Urban Institute’s 2013 Fundraising Effectiveness Project Survey.

Retention 79

Retention Nonprofit Management Management Marketing 79

The Agitator

OCTOBER 13, 2013

Last week, Roger and I asked for retention superstars to tell us their stories. We loosely set the superstar benchmark at an overall 70% retention rate. Given that we have thousands of readers, who generally respond with enthusiasm, we hoped to have dozens of retention success stories to share with you.

Retention 73

Retention Public and Nonprofit Management Nonprofit Management Management 73

Clairification

MAY 12, 2025

The 2024 Fundraising Effectiveness Project Report * shows downward trends in numbers of donors (down 4.5%), and retention (down 2.6%). First-time donor retention is at its lowest-ever recorded rate. Overall retention (including ongoing donors) is just 42.9%. Less than one in five new donors (acquired in 2023) gave again.

Retention 57

Retention Philanthropy Universities Nonprofits 57

The Agitator

AUGUST 26, 2013

Don''t Miss these Posts donor retention DonorVoice fundraising loyalty marketing metrics nonprofit management premium'

Retention 81

Retention Nonprofit Management Management Values 81

The Agitator

OCTOBER 14, 2013

Yesterday I complained … only ONE retention superstar had responded from our Agitator audience — Colorado Public Radio. Jonathon Grapsas at Flat Earth Direct in Australia has been working on retention amongst clients who do much of their donor acquisition via face-to-face solicitation. Average year.

Retention 76

Retention Recruitment Nonprofit Management Management 76

NonProfit Leadership Alliance

JANUARY 10, 2025

While your team might have the right nonprofit management skills , they can only do so much on their own. Your tools are the foundation of your nonprofits operations. The best way to store and organize this data is with a donor database or constituent relationship management (CRM) system.

Technology 246

Technology Public and Nonprofit Management Nonprofits Nonprofit Leadership 246

NonProfit Leadership Alliance

AUGUST 14, 2024

The rigorous training and network of professionals that come with the CNP designation have empowered him to drive meaningful change. “The CNP program helped me refine my leadership skills and provided me with a comprehensive understanding of nonprofit management,” Norentz says.

Public and Nonprofit Management 246

Public and Nonprofit Management Leadership Nonprofit Leadership Universities 246

The Agitator

APRIL 12, 2012

Tom’s post yesterday, Nonprofits and the Customer Experience not only warrants reading a second time, but I also feel compelled to pile on some more emphasis and detail because it goes right to the heart of retention and donor value. Here’s why I think this is so important. Donor Service centers (inbound calls and email response).

Retention 90

Retention Production Values Marketing 90

The Agitator

APRIL 13, 2014

Debbi Barber at Grizzard, in a post last week titled One Simple Way to Improve Retention , hit the nail on the head. She recommended one improvement that would unfailingly yield higher lifetime value from any nonprofit’s donors.

Retention 105

Retention Fundraising Fundraising Nonprofit Management 105

The Charity CFO

MARCH 6, 2025

The Importance of Setting Goals and Tracking Them in Nonprofit Management As nonprofit leaders, one of our biggest responsibilities is to set clear expectations, measure progress, and hold teams accountable. Why Nonprofits Need Data KPIs allow nonprofit leaders to: Set measurable goals for fundraising, programs, and operations.

Finance 52

Finance Retention Nonprofits Health 52

The Agitator

OCTOBER 17, 2013

Commenting on Tom’s Ingredients of Retention Success post, Mazarine Treyz of Wildwoman Fundraising poses the intriguing question of whether retention of donors may possibly be related to an organization’s ability to retain its professional fundraisers. Mazarine asks …. ” Look, I am a fundraising.

Fundraising 104

Fundraising Fundraising Retention Nonprofit Management 104

The Agitator

OCTOBER 1, 2013

He forwarded a recent piece he’d written titled: How are you managing the Donor Journey? How are you managing the Donor Journey? accountability donor retention fundraising nonprofit management You Deserve a Raise premium' By Tony Elischer “I spend my life ‘on the road’ visiting many.

Fundraising 98

Fundraising Fundraising Retention Nonprofit Management 98

The Agitator

JANUARY 12, 2014

— donor retention. Seems to me there is significant similarity between the management mindset of some of the Big Box stores and burger chains and many nonprofits. Don''t Miss these Posts donor retention fundraising marketing metrics nonprofit management research premium' Let me explain.

Public and Nonprofit Management 92

Public and Nonprofit Management Retail Retention Nonprofit Management 92

The Agitator

SEPTEMBER 9, 2014

Increasing the lifetime value of a donor file by increasing retention rates seems like a ‘no brainer’ when it comes to improving an organization’s fundraising performance. Or does your nonprofit follow more the scenario described in this post from Analytical. See here and here. Has that happened in your organization?

Retention 95

Retention Nonprofit Management Management Values 95

The Agitator

AUGUST 31, 2014

Up until then our tireless Agitator editors were happily and busily white boarding the steps that fortunate organization might take to ensure the best retention possible from this massive burst of flash philanthropy. Fundraising philosophy/profession Nonprofit management premium'

Retention 105

Retention Philanthropy Associations Nonprofit Management 105

Anedot

MAY 1, 2025

Position Overview : The Executive Director (ED) will plan, implement and manage strategies to promote the organization’s mission while ensuring the organizations sustainability and growth. Additionally, the ED will be responsible for the continued development and management of new and existing major donor relationships.

Nonprofit Administration and Development 52

Nonprofit Administration and Development Nonprofit governance and management Public and Nonprofit Management Collaborations 52

The Agitator

JANUARY 27, 2015

Donor retention / loyalty / commitment Fundraising philosophy/profession Nonprofit management premium' After all, the reasoning goes, “let others take the risk on ‘new’ things.” Just one problem. These days maintaining the status quo will ultimately kill your fundraising.

Retention 92

Retention Nonprofit Management Activism Management 92

The Agitator

JUNE 8, 2014

Don''t Miss these Posts donor retention fundraising loyalty nonprofit management premium' The drains, who suck out the emotion, neutralize feelings and commoditize giving till it becomes like any other commercial transaction. They’ve professionalized to the point that passion, dreams and aspirations are usurped and replaced by.

Retention 93

Retention Nonprofit Management Management Fundraising 93

The Agitator

APRIL 14, 2014

As Roger says here , in one of dozens of posts talking about lifetime value … Don''t Miss these Posts donor retention loyalty nonprofit management Seth Godin premium' Despite the fact that The Agitator has probably pushed this key point more than any other.

Retention 92

Retention Nonprofit Management Values Management 92

NonProfit Leadership Alliance

MAY 27, 2024

Some of the many course options you can find include: Designing Nonprofit Programs: E Certificate Coaching as a Leadership Tool: E Certificate Effective Staff Supervision: E Certificate Leaders for Equity & Social Justice: E Certificate Risk Leadership: Inspiring Teams to Embrace and Manage Risk The best part?

Nonprofit governance and management 130

Nonprofit governance and management Public and Nonprofit Management Public and Social Policy Nonprofit Leadership 130

Affnetz

MARCH 14, 2024

Introduction: In today’s fast-paced world, nonprofits are constantly seeking innovative solutions to streamline their operations and amplify their impact. Traditionally, organizations have turned to established CRM ( Customer Relationship Management ) platforms like Salesforce to address these needs.

Nonprofits 130

Nonprofits Management Production Nonprofit Management 130

The Agitator

FEBRUARY 13, 2014

He preaches a lot about retention and how monthly giving programs relate to it. direct marketing Don''t Miss these Posts donor retention fundraising legacy marketing loyalty nonprofit management planned giving telemarketing You Deserve a Raise premium' Of course, that’s because if you can communicate with someone.

Fundraising 84

Fundraising Fundraising Retention Nonprofit Management 84

The Agitator

JUNE 16, 2016

Chapter 9 of my book, Retention Fundraising: the art and science of keeping your donors for life, focuses on ‘Barriers to Retention’ The top two barriers? The real killers? #1: 1: Silos and #2: False Attribution. Those who work in organizations with more than one department are familiar with silos.

Retention 69

Retention Communication Fundraising Fundraising 69

The Agitator

OCTOBER 8, 2013

Once again … the nonprofit world has painfully proven Aldous Huxley’s maxim that “facts do not cease to exist simply because they are ignored.” Once again … for the 7th year in a row the Donor Retention Rate among 2,840 American nonprofits surveyed has again dropped.

Retention 82

Retention Nonprofit Management Management Marketing 82

The Agitator

JANUARY 8, 2014

Don''t Miss these Posts donor retention DonorTrends fundraising marketing metrics nonprofit management nonprofits premium' Here are my candidates for a basic set of 2013 KPIs every fundraiser needs. Lifetime Value of Your Donors. You’ll need this fundamental and.

Retention 88

Retention Nonprofit Management Management Values 88

The Agitator

SEPTEMBER 2, 2014

Donor acquisition Donor retention / loyalty / commitment Fundraising analytics / data Fundraising philosophy/profession Nonprofit management premium' Here’s a summary of all 10 Barriers along with a link for those particular barriers in which you’re most interested.

Retention 85

Retention Nonprofit Management Management Fundraising 85

The Agitator

MAY 14, 2014

Acquisition Don''t Miss these Posts donor retention DonorVoice fundraising nonprofit management premium' Even if a ‘best practice’ seems sound, that’s no excuse for not trying to innovate and improve. But I’m being.

Fundraising 86

Fundraising Fundraising Retention Nonprofit Management 86

The Agitator

JANUARY 21, 2014

If you are seriously interested in arresting your nonprofit’s declining retention rate, there are several approaches you can take — tactical improvements to your cultivation and renewal streams, improving ‘customer service’ aspects of your operations, telling a more compelling story (delivering both emotion and results).

Retention 79

Retention Nonprofit Management Management Communication 79

The Agitator

MAY 5, 2013

Of course this pitiful lack of concern for the donor is reflected in the equally pitiful retention rates of most organizations. Don''t Miss these Posts donor retention fundraising loyalty nonprofit management' Lousy communications. Little or no donor recognition … sometimes not even a simple thank you.

Retention 95

Retention Nonprofit Management Management Fundraising 95

The Agitator

JANUARY 5, 2014

Don''t Miss these Posts donor retention DonorVoice fundraising marketing metrics nonprofit management premium' What innovations will be required to get the results you want? Will you be looking to maximize net income this.

Fundraising 79

Fundraising Fundraising Retention Nonprofit Management 79

The Agitator

MARCH 6, 2014

communications direct mail direct marketing Don''t Miss these Posts donor retention fundraising nonprofit management online fundraising research telemarketing You Deserve a Raise premium'

Retention 79

Retention Nonprofit Management Communication Management 79