The Agitator

OCTOBER 13, 2013

Last week, Roger and I asked for retention superstars to tell us their stories. We loosely set the superstar benchmark at an overall 70% retention rate. Given that we have thousands of readers, who generally respond with enthusiasm, we hoped to have dozens of retention success stories to share with you.

Retention 73

Retention Public and Nonprofit Management Nonprofit Management Management 73

The Agitator

OCTOBER 14, 2013

Yesterday I complained … only ONE retention superstar had responded from our Agitator audience — Colorado Public Radio. Jonathon Grapsas at Flat Earth Direct in Australia has been working on retention amongst clients who do much of their donor acquisition via face-to-face solicitation. Average year.

Retention 76

Retention Recruitment Nonprofit Management Management 76

NonProfit Leadership Alliance

MAY 27, 2024

As a dedicated nonprofit professional, you understand the critical role of continuous learning in the field. The nonprofit sector is dynamic, shaped by technological advancements, ever-evolving trends, and shifts in marketing and public relations strategies. This is where nonprofit professional development comes in.

Nonprofit governance and management 130

Nonprofit governance and management Public and Nonprofit Management Public and Social Policy Nonprofit Leadership 130

The Agitator

JANUARY 12, 2014

— donor retention. Seems to me there is significant similarity between the management mindset of some of the Big Box stores and burger chains and many nonprofits. Type A views workers who serve the public as a ‘cost center’ and does everything possible to hold down wages and benefits. Let me explain.

Public and Nonprofit Management 92

Public and Nonprofit Management Retail Retention Nonprofit Management 92

Anedot

MAY 1, 2025

Sunrise Horse Rescue is a 501(c)(3) nonprofit organization founded in 2007 and operates from the Napa Valley in Northern California. Position Overview : The Executive Director (ED) will plan, implement and manage strategies to promote the organization’s mission while ensuring the organizations sustainability and growth.

Nonprofit Administration and Development 52

Nonprofit Administration and Development Nonprofit governance and management Public and Nonprofit Management Collaborations 52

Nonprofit Marketing Guide

MAY 18, 2018

Find out Why Your Nonprofit Should Retweet Its Own Tweets – and How to Do It. TalentDesk gives us the 2018 Best Nonprofits to Work For using data from Glassdoor on salary and employee satisfaction and Charity Navigator’s organization accountability ratings. Try these 7 Nonprofit Management Tips To Advance Your Career.

Communication 102

Communication Public and Social Policy Public and Nonprofit Management Nonprofits 102

Bloomerang

JULY 6, 2023

Nonprofit strategic planning can help your organization meet challenges effectively and take advantage of new opportunities. Despite the many benefits that strategic planning can bring, 49 percent of nonprofits lack a strategic plan. Nonprofit strategic planning FAQs What is strategic planning for nonprofits?

Nonprofit governance and management 122

Nonprofit governance and management Public and Nonprofit Management Nonprofits Nonprofit Administration and Development 122

Bloomerang

JANUARY 29, 2024

Nonprofit funding comes from various sources—regular and major gifts , grants, in-kind donations, corporate sponsorships , planned gifts, and eCommerce sales are a few of the most common. In addition, some nonprofits also rely partly or entirely on memberships to support their missions. What is membership software for nonprofits?

Public and Nonprofit Management 110

Public and Nonprofit Management Associations Management Nonprofits 110

Bloomerang

JANUARY 11, 2022

People truly are any company or nonprofit’s best asset and higher employee satisfaction is crucial for retention and production. Once you know them and understand them, you can better relate to them and help align their goals with the goals of the nonprofit! Get to know them and understand them. Practice empathy.

Culture 135

Culture Values Nonprofits Retention 135

Nonprofit Fixer

NOVEMBER 7, 2023

Keep the plates spinning Have you ever thought about starting and running a nonprofit? Are you considering applying for or accepting a role as a nonprofit executive director (ED) or CEO? If you have ever been curious about nonprofit leadership, you probably have wondered what a nonprofit executive or CEO does.

Nonprofit governance and management 98

Nonprofit governance and management Public and Nonprofit Management Nonprofit Administration and Development Governance 98

The Agitator

DECEMBER 11, 2012

It’s not just the American public and the paralyzed politicians who should be worried about plunging or at least sliding into the great abyss. We didn’t do so well this year because people gave to the presidential campaigns and less to nonprofits. Giving to disasters does not take away from other nonprofit causes.

Fundraising 104

Fundraising Fundraising Retention Leadership 104

The Agitator

JUNE 18, 2013

With demands on charities rising at the same time giving is nearly flat, the wise fundraiser will, of course, focus on RETENTION and BUILDING DONOR LIFETIME VALUE. The growth of online giving in 2012 is a positive sign that nonprofits are starting to see a real return on investment and use of digital tools. Online/Offline. Foundations.

Philanthropy 98

Philanthropy Foundations Public and Nonprofit Management Universities 98

The Agitator

JANUARY 8, 2013

Partly because he sets the future strategy for a company that provides fundraising tools and data for nearly 30,000 nonprofits, but also because he’s a calm, thoughtful guy who participates in and supports some important thought leadership in our sector. The nonprofit sector will go through a revaluing process. His views are important.

Non-Profits 96

Non-Profits Fundraising Fundraising Public and Nonprofit Management 96

The Agitator

APRIL 23, 2013

After all, ACS is one of America’s largest nonprofit mailers — 41 million pieces of acquisition mail; mailings to 300,000 lapsed donors; and $41 million in just its direct mail renewal program alone. Plus, the decision was made at the time when response rates, average gifts and retention were at an all-time high.

Public and Nonprofit Management 98

Public and Nonprofit Management Retention Management Nonprofit Management 98

The Agitator

MARCH 4, 2014

Thus we were pleased to hear from Barry Nelson, Senior Director of On Air Fundraising for public broadcaster WQED in Pittsburgh via an email with the enticing subject line: “The Gray Divorcee.” database marketing demographic trends direct marketing Don''t Miss these Posts donor retention fundraising nonprofit management premium'

Retention 63

Retention Nonprofit Management Management Marketing 63

Bloomerang

JANUARY 22, 2024

You might be inspired to bring your idea to life by starting a nonprofit. million registered nonprofits in the United States, making these charitable organizations a staple of modern society. However, any new nonprofit needs a strong foundation to thrive. Around 30% of nonprofits cease to exist within 10 years of their founding.

Nonprofit governance and management 110

Nonprofit governance and management Public and Social Policy Public and Nonprofit Management Charitable Organizations 110

The Agitator

APRIL 8, 2018

Changes as in a breakdown of public trust in institutions… methods of giving (social media, donor advised funds, charity websites) …and even the methods of tallying and reporting charitable giving. Most nonprofit organizations would raise significantly more money if they simply managed the basics more effectively and consistently. “.

Retention 79

Retention Philanthropy Public and Nonprofit Management Insurance 79

The Agitator

JUNE 30, 2010

Lisa’s article focuses on AUM’s cultivation program for $5,000+ donors, but I was equally intrigued by a brief mention of a “Thank you AUM&# website for donors that is not available to the general public. For starters, building and maintaining such a site would (should!) versus “What do we want to tell them?&#.

Public and Nonprofit Management 58

Public and Nonprofit Management Retention Children Food 58

The Agitator

MARCH 15, 2010

Among the most concerning trends is the steady decline in the number of active donors and the fact that despite increased average gifts on the part of the donors, that increase is no longer enough to make up for declining acquisition and retention rates. All this at a time when the U.S. population is growing.

Non-Profits 87

Non-Profits Public and Nonprofit Management Retail Retention 87

Bloomerang

OCTOBER 1, 2021

But what role does your board play in donor management, exactly? With their direct involvement, they must understand what donor management tactics are working, which are falling short, and what the overall financial situation of your organization is. Great question!

Public and Nonprofit Management 132

Public and Nonprofit Management Management Fundraising Fundraising 132

Bloomerang

JULY 5, 2023

Many nonprofit professionals greet the annual reporting process with apprehension. This is because nonprofit annual reports have a bad reputation. This post is designed to guide your organization through the nonprofit annual report creation process. Here’s what to expect: What is a nonprofit annual report? In short: no.

Nonprofits 105

Nonprofits Public and Nonprofit Management Public and Social Policy Foundations 105

Nonprofit Tech for Good

SEPTEMBER 19, 2024

By Greg Fine – a marketing consultant that works to elevate nonprofit marketing impact, revitalize giving campaigns, and bring energy and awareness to nonprofit brands and their mission. Artificial intelligence is simplifying the nonprofit slog work that ties up enormous banks of time and resources. Please cite sources.”

Nonprofit Administration and Development 102

Nonprofit Administration and Development Children Nonprofits Collaborations 102

Bloomerang

OCTOBER 16, 2023

A donor database is much more than a glorified phonebook for nonprofits. When nonprofits invest in the right donor management tools and use them properly, they can become an incredible asset. In this guide, we’ll explore everything you need to know about donor databases to help you choose the right solution for your nonprofit.

Public and Nonprofit Management 105

Public and Nonprofit Management Management Advertising Activism 105

The Agitator

OCTOBER 2, 2011

At first glance, this article from the McKinsey Quarterly — We’re all marketers now — might seem too ‘foreign’ to the experience of nonprofits and fundraisers to bother with. Most nonprofits struggle to produce a compelling monthly print newsletter or core website. But I urge you to read it.

Marketing 93

Marketing Marketing Retail Retention 93

The Agitator

OCTOBER 2, 2011

At first glance, this article from the McKinsey Quarterly — We’re all marketers now — might seem too ‘foreign’ to the experience of nonprofits and fundraisers to bother with. Most nonprofits struggle to produce a compelling monthly print newsletter or core website. But I urge you to read it.

Marketing 93

Marketing Marketing Retail Retention 93

The Agitator

SEPTEMBER 13, 2015

I love it when a nonprofit vigorously stands up for its friends and strikes back at its opponents. Seems as though the Center, one of many industry front groups funded by corporate interests and headed by public relations mercenary Rick Berman has set its.

Food 110

Food Nonprofits Nonprofit Management Retention 110

The Agitator

FEBRUARY 16, 2012

The data used for the Report are drawn from 24 months of online giving from 1,895 nonprofits, online major gift input from 2,397 nonprofits, and both online and offline giving representing $5.1 billion in total fundraising from 1,560 nonprofits. Fourth, just as in the offline world, RETENTION is a major problem.

Healthcare 73

Healthcare Retention Culture Education 73

The Agitator

OCTOBER 1, 2012

Public confidence in charitable organisations … continues to stagnate and shows no signs of recovering [from a 2001 decline], according to … the Brookings Institution,’ the Chronicle of Philanthropy reported in September 2004. We call ourselves ‘nonprofits’. It’s relatively easy to get a first gift. There’s more bad news.

Public and Nonprofit Management 75

Public and Nonprofit Management Finance Retention Philanthropy 75

The Agitator

NOVEMBER 27, 2011

Sadly, lots of folks pay lip service to the concept of donor commitment or loyalty, but few really grasp it, and even fewer in the nonprofit sector take any serious steps to do much about it. That’s why we welcome this month’s publication of a fascinating new book, 3D Philanthropy by Canadian fundraiser Fraser Green.

Fundraising 87

Fundraising Fundraising Philanthropy Public and Nonprofit Management 87

Getting Attention

NOVEMBER 2, 2011

When I recently asked nonprofit experts in a range of fields and functions—from public health to fundraising to advocacy—to share the one book that has most influenced their professional lives, I had no idea what I’d learn. Chase, Consulting Specialist Institutional Advancement and Customer Retention Marketing. Free E-Guide.

Psychology 72

Psychology Retention Health Values 72

The Agitator

FEBRUARY 1, 2010

Thanks to generations of fundraisers willing to share their experience through books, conferences, trade publications and blogs, a body of knowledge and general principles on prospect and donor identification abounds. Want to identify “Who&# is most likely to make a bequest?

Medical 56

Medical Public and Nonprofit Management Retention Technology 56

The Agitator

SEPTEMBER 23, 2015

and the nonprofit sector has no one to blame but itself. Self-regulation of fundraising went down the tubes this week in the U.K.,

Fundraising 77

Fundraising Fundraising Governance Nonprofits 77

The Agitator

MARCH 21, 2016

Where once the approach of street fundraisers was eagerly received by the public, today’s solicitors are often tagged ‘chuggers’ and public acceptance is on par with that generally accorded muggers. The current F2F model is greatly flawed — and in some places horribly broken. It doesn’t have to be that way.

Management 53

Management Fundraising Fundraising Nonprofit Management 53

The Agitator

JANUARY 15, 2018

He told me that his retention rate is 95%. He is being told this, he is believing it and he is repeating it, in public…. What can I do to protect/grow donor retention and revenue? I spoke to a Head of Fundraising (who shall remain nameless) who is revered in the sector and thought to be a big brain and big thinker.

Fundraising 53

Fundraising Fundraising Retention Health 53

iMarketSmart

SEPTEMBER 19, 2022

Providing donor recognition and publicity. Was it confirmed by publicity of the gift? Was it confirmed by publicity of the impact? Delivering donor gratitude, impact reporting, and publicity. So is delivering compatible publicity. Unfortunately, some nonprofits encourage the jester’s “live-for-today” attitude.

Public and Nonprofit Management 52

Public and Nonprofit Management Nonprofit Administration and Development Altruism and Helping Values 52

The Agitator

SEPTEMBER 8, 2011

And this Peter Hart survey for Citibank provides an excellent look at the depth of the public’s economic gloom. The Chronicle of Philanthropy reports that two-thirds of donors are planning to cut back their giving in the balance of the year, blaming the sour economy. What to do?

Philanthropy 76

Philanthropy Values Marketing Marketing 76

The Agitator

OCTOBER 5, 2017

Disrespect runs rampant in the nonprofit world. We see it every day, reflected in the actions and attitudes of nonprofit boards, CEOs and fundraisers. It has infected the way nonprofits deal with donors and the public. The disease of disrespect threatens us all. The symptoms are all around us.

Fundraising 58

Fundraising Fundraising Education Education 58