Remove Altruism and Helping Remove Law Remove Retention Remove Values
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Dr. James explains why sustainable giving starts by answering, “Do we have a shared future?”

iMarketSmart

The game has an unbreakable law. Without this, reciprocal altruism fails. In that case, giving would break the first law. Again, giving would break the first law. Giving would break the first law. Without this shared future, reciprocal helping disappears. Two unrelated players both face these same payoffs.

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The importance of expressing impact and gratitude in fundraising

iMarketSmart

Biologists model reciprocal altruism with a game.[1] But it helps the other player more than it costs. Let’s go back to the first law. In the primal game, giving has an unbreakable law: Giving must be seen by partners who are able and willing to reciprocate. Do these signal a social, helpful-reciprocity relationship?

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Dr. James explains what happens when fundraising metrics go bad

iMarketSmart

Focusing on short-term financial numbers rather than customer need and value creation. But they aren’t helpful as a short-term metric to guide behavior. Metrics can help, but only a little. When metrics reflect a top-down distrust of fundraisers, they don’t help.[16] They’re about creating long-term value.