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A brand is not a logo, colors, fancy tag line or even a fancy Super Bowl commercial. A brand is not your Facebook page cover video, Twitter background or set of beautifully designed Pinterest boards or images on your Instagram profile. The truth is your brand is all of these things and more. It’s what you tweet, post, pin, +1, Instagram and offer as a call to action.
Rachel Clemens. Do you worry you’re being too intrusive when you ask for information about your supporters? Today, Rachel Clemens shares some tips on getting that information the right way. ~Kristina. Guest Post by Rachel Clemens of Mighty Citizen. One of my first questions for any new nonprofit client is: How good is your data? I’m not asking if they have data, but how good is it?
In college basketball, players are allowed to turn pro after playing one season. This is known as one-and-done. If you watch the NCAA tournament (aka March Madness), it’s likely many of the players won’t be around next year. Like it or not, it looks like one-and-done will be the norm in college basketball for a while. Another place where one-and-done seems to be the norm is in nonprofit fundraising.
One of the best things I read this past week was how the California Symphony adopted a "long-haul" audience development model to increase attendance, attract younger supporters and land more donors. And it worked spectacularly! I thought, "Heck, what nonprofit doesn't want that!" I really suggest you read the article in full. But here are a few highlights and the implications for corporate partnerships. 1.
Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage
This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.
Are you tired of looking for the magic easy button to help you get your business content to the top of the News Feed? Do you dream about your content showing up on top of the Facebook, Instagram, Twitter or LinkedIn News Feed? What if I told you there is no magic easy button? The truth is marketers have no guarantee their content will be seen on any medium, platform or social network, by anyone, let alone their target audience.
It’s a blessing that we have so many awesome bloggers to follow in the nonprofit marketing and fundraising communications world. It’s also a curse — too many to follow gets overwhelming fast! To help combat the overwhelm while still actively encouraging you to keep reading, Kristina curates content for you in our Friday Mixed Links posts.
Does this shift in thinking mean that fundraising is more science than art? I don’t think so. It could be that the entire argument is actually broken. Successful fundraising relies on neither art nor science to perform its best. Let’s add another phrase to the conversation: evidence based. The post Art vs. Science in Fundraising? It’s Neither. Try Evidence Based. appeared first on Fundraising Report Card.
Does this shift in thinking mean that fundraising is more science than art? I don’t think so. It could be that the entire argument is actually broken. Successful fundraising relies on neither art nor science to perform its best. Let’s add another phrase to the conversation: evidence based. The post Art vs. Science in Fundraising? It’s Neither. Try Evidence Based. appeared first on Fundraising Report Card.
Today on CauseTalk Radio , Megan and I talk to Dashel Schueler , Associate Director of Development & External Relations, at Seattle public radio station KEXP, about International Clash Day. The day celebrates the music of the English punk rock band The Clash and others as enablers of social consciousness. On the show, Megan, Dashel and I discuss: Dashel Schueler, KEXP.
When someone submits their email address on the ONE Campaign website , they receive a welcome email with a friendly message and a simple question: ”Do you think we’ll see the end of extreme poverty in our lifetime?” You’re also presented with three run-of-the-mill options. Clicking on any of the three takes you to a different form where you’re asked to take a 2-minute survey so the organization can understand your interests and motivations.
Forge Your Path to Success with a Professional Development Plan. We know you don’t always have the budget for training. That’s why every few months we offer a deeply discounted webinar. Join us this Thursday for our next BUDGET-FRIENDLY webinar: For Nonprofit Communications Staff Only: How to Create Your Professional Development Plan. 60-minute webinar with Kivi Leroux Miller.
When it comes to donor-centricity/obsession/love/devotion/passion I fear many fundraisers talk a good game while ignoring the fundamental and routine practices that should exist in any organization that truly cares about its donors. Tom’s and my mentor John Gardner , in his book Excellence defined the issue perfectly: “An excellent plumber is infinitely more admirable than an incompetent philosopher.
Speaker: Gareth Webb & Phil Selley, Founding Partners at Intouch Business
For many nonprofit organizations and NGOs, managing grants and monitoring projects with spreadsheets and manual processes feels familiar—but is it holding your organization back? As funding requirements become more complex and stakeholder expectations for transparency grow, relying on outdated methods can lead to inefficiencies, missed opportunities, and compliance risks.
If you're new to grant writing, or even if you've been at it for a while, you might have questions like these: "How long does it usually take to get a grant?" "What's a typical award amount?" "If I apply for 2 or 3 grants, will I get at least one?" Each year - twice a year, actually - you can get answers to these questions and many more. Published by GrantStation, The State of Grant Seeking Report sheds light on trends in the "grants world.
Sponsored by Jitasa. Surely you’ve heard the overly cheesy “if you love something, let it go” parable. This may be sound advice when going through relationship troubles, but it should by no means apply to your decision making with outsourced staff. In fact, the opposite is usually true: if you love the work an outsourced staff member is doing, don’t let them go.
Earlier today on Facebook Live ( watch the recording now ), I shared five considerations for creating a professional development plan in the nonprofit communications and marketing field. #1: Live Your Life in Draft. This doesn’t mean that everything stays hidden in draft and never published. In fact, it’s the opposite: freely publish and edit again later.
You had an acquisition package that beat your control like the control owed it money. Turns out that putting in a coin and a notepad and address labels and a back-end premium in that package really increased response rate! You have a new control! Fast forward a year. Your donor file isn’t growing the way you want. When you look at the reasons, you see the culprit: a poor second-year retention rate of donors from your new, premium-laden acquisition package.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
People want to see themselves as good, just, righteous, and so on. . In other words, they want to be heroic. They want to change the world. They want to feel like they have the power to make the world a better place. They want to be a hero. And they want to reflect on their life (their autobiography) knowing that they were the hero in that story. If you can help them be that hero… If you find ways to facilitate that… If you provide experiences that help them… you will inspire them to make a majo
Sponsored by Zoho Creator. Nonprofits thrive on people. Whether they’re volunteers or employees, people are your biggest allies and most sincere well-wishers. In addition to expending time and energy to your cause, some of them go even further by making financial donations. That’s why it’s important to keep everyone involved in your nonprofit happy—because their motivation uplifts you as well.
No time for chit chat. You people are busy! Let’s get right to the best articles, posts, tips, and more from around the world of marketing and fundraising. It’s time for Mixed Links…. Jodi Harris at the Content Marketing Institute lays out your Road Map to Success: Turn Your Strategy Into a Stellar Editorial Content Plan. If you are thinking about using the Facebook Messenger Bot, Connor Cirillo shares 10 Things I Wish I Knew Before Building My First Facebook Messenger Bot.
The YMCA thought they knew what their members wanted. Then they asked their members. The results, from The Power of Habit : “[T]he accepted wisdom among YMCA executives was the people wanted fancy exercise equipment and sparkling, modern facilities. The YMCA had spent millions of dollars building weight rooms and yoga studios. When the surveys were analyzed, however, it turned out that while a facility’s attractiveness and the availability of workout machines might have caused people to join
Traditional budgeting and forecasting methods can no longer keep pace with today’s rapidly evolving business environment. Static budgets, rigid annual forecasts, and outdated financial models limit an organization’s ability to adapt to market shifts and economic uncertainty. To stay ahead, finance leaders must leverage a future-forward approach—one that leverages real-time data, predictive analytics, and continuous planning to drive smarter financial decisions.
We are joined again by special guest, Jim Langley, president of Langley Innovations. Make sure to listen to the last episode to hear the first part of this conversation. Educational institutes adapting to donor needs and being fair to your donors are the main topics discussed. Learn more about MarketSmart at [link] and Jim Langley at [link]. The post Road Rage Effect and Being Fair to Donors with Jim Langley (EF-S02-E05) appeared first on MarketSmart, LLC |.
The first level of feedback is asking people for their thoughts and fixing problems for them. No, simply having your phone number on your website, mail, and publications and waiting for people to call is not level one feedback. It may have been at one point, but no longer. In late 2016, I tracked every interaction for a week to see what organizations I dealt with asked for feedback.
Customer experience guru Gerry McGovern warns that even if a company is indeed “customer-centric” that may not be enough these days. “To truly be successful, you need to nurture a customer obsession culture within your organization.”, he warns. The Agitator says, “Amen.” So, let’s kick ‘donor-centricity’ up a notch and focus on what makes for a “donor obsession” culture?
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