Donor-Centric or Faux Donor-Centric? Check the Plumbing.
The Agitator
MARCH 5, 2018
The society which scorns excellence in plumbing because plumbing is a humble activity, and tolerates shoddiness in philosophy because it is an exalted activity, will have neither good plumbing nor good philosophy. Are all departments aware of and focused on the same donor retention, commitment and satisfaction goals?
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