iMarketSmart

AUGUST 23, 2023

The more you can learn about major donors before you meet them, the more effective you will be at that first meeting. The best way to learn the most you can about donors is through surveys. And that means you need to do everything you can to increase your donor survey response rates. These work.

Activism 52

Activism Psychology Environmental Communication 52

Tony Martignetti

NOVEMBER 26, 2023

Crystal Mahon & Christian Robillard: Donor Surveys You’ll make the most of the donors you have by discovering their potential through surveying. Crystal Mahon and Christian Robillard talk principles, best practices and goal setting. Crystal is with STARS Air Ambulance and Christian is at Beyond The Bake Sale.

Nonprofits 52

Nonprofits Values Communication 52

iMarketSmart

AUGUST 16, 2023

Getting that initial engagement from a major donor prospect is a big hurdle. Yes, we all want to meet with donors, have great conversations, build relationships, and win big gifts. As you’re about to see, donor surveys are about the best, smartest, and most effective tool at engaging new and not-yet-qualified major donor prospects.

Values 52

Values Finance Education Education 52

iMarketSmart

APRIL 10, 2023

Or donors don’t want to meet. Or there are too many donors to meet. Questions can arise in Donor telephone conversations (one-on-one but not face-to-face) Donor focus groups (face-to-face but not one-on-one), or Donor surveys (neither one-on-one nor face-to-face). Or they’re too far away.

Psychology 52

Psychology Public and Social Policy Environmental Participation and motivation 52

iMarketSmart

DECEMBER 14, 2022

The good news is, as you’re about to see, donor survey data provides both the means for outreach and the substance for future engagement that will motivate more and bigger gifts. You can use donor surveys. Why Donor Surveys Work. Surveys appeal to people who already care about your mission.

Values 52

Values Foundations Insurance Communication 52

Selfish Giving

JUNE 8, 2022

Must read article on creating a smart donor survey. (As An added benefit of doing a survey with donors: some people send back money! ?? What Toyota, H-E-B, and AT&T are doing to support the Uvalde Community. ?? ?? Marketing Your Cause 1.

Marketing 130

Marketing Marketing Management Food 130

The Chronicle of Philanthropy

JANUARY 4, 2024

Donors seem to appreciate the chance to gather in-person again; 44 percent of respondents to a survey said their supporters attended only in-person fundraising events.

Nonprofits 278

Nonprofits Fundraising Fundraising 278

NonProfit PRO

JULY 14, 2023

A new survey from the BBB Wise Giving Alliance showed that younger people and people with lower household incomes decreased their donations over the past five years. The survey also highlighted other giving trends and offers insight for nonprofits on what will make donors contribute in the future.

Nonprofits 240

Nonprofits 240

iMarketSmart

JULY 6, 2021

Thinking about sending out a donor survey ? If so, be sure to use the survey responses properly so you ‘speak’ personally and relevantly to each individual respondent over time with ongoing cultivation. As a result, at MarketSmart, we no longer offer a standalone survey product to our customers. It ain’t about you!

Philanthropy 52

Philanthropy Production Marketing Marketing 52

NonProfit PRO

NOVEMBER 27, 2023

An online survey found that 59% of American donors gave half or more of their total monetary donations last year to charities providing disaster relief. This marks a notable increase from the results of a similar survey from April 2022.

Disaster Relief 257

Disaster Relief 257

NonProfit PRO

MAY 23, 2022

More than 1 in 3 American donors gave half or more of their charitable contributions to disaster relief efforts in the last year, such as the Ukraine humanitarian crisis, COVID-19 relief, and natural disasters like wildfires.

Disaster Relief 168

Disaster Relief Charitable Contribution 168

iMarketSmart

DECEMBER 1, 2017

Surveys raise money. Identify – Decide who your best donor prospects are based on what they say. Generate leads – Get major donor and legacy gift prospects to raise their hands showing interest in giving or volunteering. Clean up your list – When done right, 7% of survey respondents will update their contact information for you.

Values 75

Values Non-Profits Fundraising Fundraising 75

The Agitator

MAY 30, 2018

In Can Your Monthly Donors Be Held Hostage? we alerted readers that many organizations attempting to switch CRMs or payment processors—or both—are shocked and surprised when the vendor they want to leave refuses to transfer their monthly donors’ credit card or other payment data to the new vendor. Data hostage-taking! Who Responded?

Retention 78

Retention Management Fundraising Fundraising 78

iMarketSmart

FEBRUARY 22, 2017

Here are 19 reasons why nonprofit donor surveys are awesome: They help you learn about why your donors care about your mission, how their life story entwines with your mission and why they give. They help you determine if a major donor or legacy gift prospect actually wants to have a relationship with you and talk or meet soon.

Volunteerism 56

Volunteerism Volunteerism Nonprofits Children 56

The Chronicle of Philanthropy

AUGUST 15, 2023

A volatile economy has taken a toll on fundraising, a new survey finds. But fundraisers have pivoted — and donors have shown surprising commitment. By Emily Haynes A volatile economy has taken a toll on fundraising, a new survey finds. But fundraisers have pivoted — and donors have shown surprising commitment.

Fundraising 181

Fundraising Fundraising 181

iMarketSmart

JULY 27, 2017

Learn the power of surveys, what words to use, why donors like them, how best to utilize them, and much more. The post Donor Surveys – Episode 3 appeared first on MarketSmart, LLC |. Learn more about MarketSmart at [link].

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iMarketSmart

MARCH 20, 2017

Here are the top 10 reasons why donors like taking donor surveys: 1. They simply find surveys to be fun and relaxing. The post Top 10 reasons why donors like taking donor surveys appeared first on MarketSmart | . They want to be perceived as (or see themselves as) a helpful person. Click here.

Fundraising 55

Fundraising Fundraising 55

NonProfit PRO

AUGUST 15, 2023

Qgiv's "Sustainable Giving Report" analyzes responses from a survey of fundraising professionals and donors detailing how nonprofit organizations have fared in the face of inflation and the Great Resignation. The findings show a need to address burnout and unsustainable fundraising practices.

Nonprofits 246

Nonprofits Nonprofit Organizations Nonprofit Organizations Fundraising 246

Kivi's Nonprofit Communications Blog

JUNE 10, 2014

I’m getting a lot of questions about questions — the ones you should ask donors or other supporters of your work in surveys. First, yes, surveying your donors a couple of times a year is a great idea. What questions do you include in your donor surveys? What shouldn’t you ask? .

Communication 83

Communication Marketing Marketing Fundraising 83

The Agitator

JUNE 20, 2018

When you are in the business of asking donors about themselves and customizing their donor journeys based on that, you almost always get the question: “But what about those folks who don’t answer the survey?” Think how much effort you put into knowing which donors are more likely to retain.

Retention 51

Retention Universities Fundraising Fundraising 51

The Chronicle of Philanthropy

NOVEMBER 30, 2022

Two surveys have good news for charities: The majority of donors say they will give at least as much this year as last. By Rasheeda Childress.

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Kivi's Nonprofit Communications Blog

MAY 9, 2017

Donors give for their reasons, not yours! Join us next week for a FREE webinar with Rachel Muir: How to Upgrade Donors and Boost Revenue with Donor Surveys. But can donor surveys actually retain and upgrade your donors? FREE WEBINAR. Presented by Rachel Muir. Tuesday, May 16, 2017. Eastern (10:00 a.m.

Non-Profits 43

Non-Profits Technology Management Fundraising 43

iMarketSmart

JUNE 20, 2018

Almost 10 years ago, when MarketSmart was a marketing agency for private sector businesses and I first offered to help a charity generate leads, I recommended an outreach effort that included a mini-survey. So we expanded it to a more comprehensive survey and it worked even better. I thought that was terrible. So what did I do?

Fundraising 45

Fundraising Fundraising Marketing Marketing 45

NonProfit PRO

APRIL 7, 2022

Between the pandemic, paper shortage and postal slowdown, nonprofits have had to remain nimble to continue to reach and engage prospective donors. Data Axle surveyed 1,200+ charitable donors and gleaned insights into their behaviors and preferences – including how they like to give, why they remain loyal, their legacy giving plans, and more.

Nonprofits 245

Nonprofits 245

The Chronicle of Philanthropy

FEBRUARY 7, 2023

The goal is to create a straightforward, accessible survey so nonprofits would no longer have to provide specialized diversity information for each of their donors. But statistics show that philanthropic money flows unequally to nonprofits with white leaders versus leaders of color.

Foundations 239

Foundations Nonprofits 239

The Agitator

APRIL 18, 2011

Nothing fancy about last week’s Agitator survey. We asked one question: “What percentage of your nonprofit’s 1st time donors make a second gift?&# [Folks at agencies and consultants were asked to indicate an average over the clients they've typically served.]. Here are the results … 31% — Less than 30%.

Retention 78

Retention Management Communication Fundraising 78

iMarketSmart

JULY 25, 2018

Sometimes people ask us why we don’t allow donors to be anonymous when taking donor surveys. I guess they actually believe donors want to be anonymous. But their preferences have nothing to do with the donors’ Trust me on this. Your donors want you to know them individually. LIKE THIS BLOG POST?

Fundraising 45

Fundraising Fundraising Philanthropy 45

The Agitator

JANUARY 25, 2011

Here are two recent donor surveys that have come to our attention. Given the usual focus on studying Boomers, we were surprised read on Social Citizens blog about this 2010 study of Millennial Donors conducted by fundraising agencies Achieve and JGL. The basic message of the Millennials survey is ‘get personal.’

Fundraising 68

Fundraising Fundraising Communication Activism 68

The Chronicle of Philanthropy

DECEMBER 30, 2022

At the top of the list: our annual ranking of top donors, an in-depth examination of nonprofits' role in spreading the opioid crisis, and an exclusive survey documenting the challenges the fundraising profession faces

Fundraising 197

Fundraising Fundraising Nonprofits 197

iMarketSmart

SEPTEMBER 18, 2017

And this time he’ll be talking about one of my favorite subjects — donor surveys. MarketSmart has been conducting surveys on behalf of hundreds of nonprofits in 4 countries around the world. Plus his take on donor surveys is a bit different from mine (although not all that much). He’s back!

Nonprofits 40

Nonprofits Philanthropy Fundraising Fundraising 40

NonProfit PRO

JUNE 17, 2021

30% of adult donors in the U.S. identify as Social Donors. We conducted an online survey of 1,000+ Social Donors to examine how giving experiences evolved over the past year. Are you tapping into them?

Donor Motivation 246

Donor Motivation Retention 246

NonProfit PRO

DECEMBER 1, 2022

A survey finds the majority of donors are giving at the same level on Giving Tuesday and in December, despite giving more than unusual throughout the year for Ukraine and other emergencies.

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NonProfit PRO

JUNE 17, 2021

30% of adult donors in the U.S. identify as Social Donors. We conducted an online survey of 1,000+ Social Donors to examine how giving experiences evolved over the past year. Are you tapping into them?

Donor Motivation 235

Donor Motivation Retention 235

NonProfit PRO

JUNE 9, 2021

30% of adult donors in the U.S. identify as Social Donors. We conducted an online survey of 1,000+ Social Donors to examine how giving experiences evolved over the past year. Are you tapping into them?

Donor Motivation 228

Donor Motivation Retention 228

Affnetz

APRIL 30, 2024

How to Calculate Donor Retention Rate? / By Bala Guntipalli Introduction: When it comes to nonprofit fundraising, it’s not just about getting new donors. One important question in this process is: How do we calculate donor retention rate? These trends show the challenge of donor retention.

Retention 264

Retention Public and Nonprofit Management Participation and motivation Management 264

Candid

APRIL 23, 2024

In my last article , I examined some of the key findings from the latest CF Insights survey , conducted annually by the Council on Foundations to track trends in community foundation activity and growth. By contrast, non-endowed DAFs allow the donor to grant out the entire fund at any time.

Foundations 59

Foundations Disaster Relief Activism Philanthropy 59

NonProfit PRO

JUNE 4, 2021

Did you know that 51% of donors did not adjust the amount they donate during the pandemic?

Nonprofits 264

Nonprofits 264