Nonprofit Megaphone

AUGUST 1, 2022

Donor retention is one of the most prevalent challenges for nonprofits. This contact should be dedicated to thanking the donor, solidifying their impact, and paving the way for future communication. . A common mistake in the initial “thank you” is closing the communication loop there. Personalize the message.

Retention 52

Retention Nonprofits Management Activism 52

Kivi's Nonprofit Communications Blog

JANUARY 26, 2023

It’s here – our most popular download of the year highlighting the year’s nonprofit communications trends! The 2023 Nonprofit Communications Trends Report marks our 13th edition and this might be my favorite. As the author of most of our #NPCOMMLIFE posts, the well-being of our community is very important to me.

Communication 84

Communication Collaborations Retention Nonprofits 84

Nonprofit Megaphone

APRIL 17, 2023

By gaining an understanding of why people give and what motivates them to continue giving, non-profits can develop strategies to increase donor retention and lifetime value. Donor appreciation can take different forms, including a simple thank you message, personalized communication, exclusive donor events, and recognition programs.

Psychology 52

Psychology Retention Values Non-Profits 52

Lets Talk Nonprofit

MARCH 6, 2019

A lot of people confuse "activities" with "outcomes." Activities are the things that you do. Nonprofits are notorious for reporting activities to donors: We provided job training for 310 adults last year. The problem is donors don't know what these activities mean. This is the third post in a series on donor retention.

Activism 52

Activism Retention Children Communication 52

NonProfit Hub

DECEMBER 13, 2019

This means that your nonprofit must first master the art of effective donor retention. . There are several reasons donor retention is so important for nonprofits: First, it’s much less expensive to ask a donor to give again than to perform enough outreach to acquire a new donor. . Keep records of all of your communications. .

Retention 57

Retention Nonprofits Volunteerism Volunteerism 57

Top Nonprofits

JANUARY 10, 2024

According to the Fundraising Effectiveness Project , a drop in gifts from major donors and a decrease in donor retention have led to fundraising challenges for nonprofits this year. These activities will foster a stronger connection to your mission and establish solid relationships with prospective major donors. Express appreciation.

Management 105

Management Retention Volunteerism Volunteerism 105

Candid

JUNE 28, 2022

Donor retention is the measurement of how many donors continue giving to your nonprofit year after year. Maintaining a high retention rate means your nonprofit has access to ongoing, sustainable financial support. Maintaining a high retention rate means your nonprofit has access to ongoing, sustainable financial support.

Retention 111

Retention Participation and motivation Activism Energy 111

Bloomerang

JUNE 12, 2023

According to the Association of Fundraising Professionals, the average donor retention rate in the U.S. As nonprofits work on strengthening donor relationships to improve retention, there has been an increased focus on the donor experience. Create a donor experience that strengthens supporter relationships. is around 45 percent.

Retention 86

Retention Activism Management Associations 86

Bloomerang

MARCH 4, 2024

Implement donor retention strategies: Uncover insights on retention rates to strengthen donor loyalty and reduce donor attrition. Key reporting features The most impactful reports encompass a variety of aspects, from donation trends to donor retention.

Fundraising 60

Fundraising Fundraising Retention Foundations 60

Kivi's Nonprofit Communications Blog

DECEMBER 6, 2018

In previous posts, I’ve shared with you the twelve most common nonprofit marketing and communications goals and the twelve most common nonprofit marketing and communications strategies. Today let’s talk about the types of objectives you should have in your communications plan.

Communication 82

Communication Retention Nonprofits Education 82

Bloomerang

FEBRUARY 13, 2023

Community Brands recently shared donor retention data that reinforced alarming trends that the nonprofit sector has been monitoring for a while. In their survey, they asked nonprofits what their current donor retention rate was: about 60% said they didn’t know and the rest had an average donor retention rate of 45%.

Retention 102

Retention Energy Philanthropy Foundations 102

Nonprofit Marketing Insights by GlobalOwls

APRIL 5, 2024

Improving Communication Effective communication among volunteers plays a role in the running of projects and tasks. By establishing communication avenues within an expanding organization, nonprofits can ensure that information circulates smoothly across teams. Volunteer management platforms offer tools like message boards.

Management 52

Management Non-Profits Recruitment Retention 52

NonProfit Leadership Alliance

APRIL 28, 2024

To help you grow into a modern leader, we’ll explore these common nonprofit management skills you can (and should) develop at your own organization: Marketing Fundraising Public Speaking Interpersonal Communications Relationship-Building Strategic Planning Delegation Budget Allocation Problem-Solving Before training your team, invest in yourself.

Nonprofit Management 80

Nonprofit Management Management Public and Nonprofit Management Public and Social Policy 80

Bloomerang

JANUARY 25, 2024

DRMs can directly address industry challenges by offering tools for personalized communication and targeted outreach to support relationship building and retention. Giving people multiple ways to support your cause throughout the year should be a critical piece in your donor retention strategy. you’ve got a lot of competition.

Fundraising 83

Fundraising Fundraising Retention Nonprofits 83

The Agitator

MARCH 4, 2013

And since Tom and I have been banging away on the subject of retention, we thought it high time to offer up some specific, empirically proven practices and techniques for improvement. ‘Retention’ and ‘Lifetime Value’ are the fundamental vital signs for virtually every organization that relies on donors.

Retention 79

Retention Values Activism Communication 79

The Agitator

OCTOBER 23, 2012

Last year new donor retention was only 27%! That’s why my eyes brightened as I thumbed through the week’s press releases only to discover that Jay Love, the founder of eTapestry, has launched an online constituent relationship management system (CRM) to help small and mid-size nonprofits focus on engagement and retention.

Retention 102

Retention Management Activism Communication 102

MNA Association

FEBRUARY 5, 2024

Barriers remain for sustaining board service long past recruitment, and while policy development and cultural shifts may help with retention , there remains a gap between opportunity and reality. Scope + Timeline This proposal includes the following activities and deliverables. Times are estimated.

Culture 98

Culture Recruitment Retention Associations 98

Top Nonprofits

MARCH 18, 2024

Organizations should be able to track, collect, and decode data connected to their member engagement activities. Member engagement data can be retrieved from a variety of engagement activities and opportunities: Event registration. Member website login activity. How active are they on social media?

Activism 52

Activism Nonprofits Recruitment Communication 52

Bloomerang

JUNE 21, 2023

The secret to unlocking the full potential of volunteers lies in their active participation. Step 1: Identify and group your most engaged volunteers Identify volunteers who consistently demonstrate commitment and active involvement. Provide them with personalized communication , exclusive updates and special recognition.

Activism 92

Activism Management Retention Associations 92

Get Fully Funded

JANUARY 17, 2022

You see, your annual fundraising plan is a treasure map that leads you to the exact activities that will raise the most money for your nonprofit over the course of the coming year. You can show them exactly what’s coming up and invite them to choose which activities they want to be involved in. Engage your Board. Learn from the past.

Fundraising 134

Fundraising Fundraising Activism Retention 134

Candid

FEBRUARY 21, 2024

One area with a potential high risk of over-reliance on AI tools is internal collaboration and communication. We know from workplace research that having a strong sense of community and connection with workplace peers has many benefits to well-being, including mental health.

Production 98

Production Construction Psychology Technology 98

Bloomerang

FEBRUARY 27, 2024

By thanking them quickly and personally, communicating impact, and sharing success stories. The minute you understand and act on this, your retention rates will rise. The terms “LYBUNT” and “SYBUNT” are often used to segment communications to donors that have given before but not within the current calendar/fiscal year.

Retention 81

Retention Universities Philanthropy Communication 81

The Volunteer Hub

JULY 8, 2022

In fact, a 2017 Deloitte Volunteerism Survey found that 89% of employees believe that companies who sponsor volunteer activities offer a better work environment than those who do not. Boosting employee morale through VTO has the power to impact both retention and overall employee work performance.

Volunteerism 86

Volunteerism Volunteerism Non-Profits Retention 86

Bloomerang

FEBRUARY 8, 2022

You could turn seasonal activities like 5k races or walk-a-thons into an engaging event. Including hashtags on your posts is an easy way to organize any social media activity related to your event. Make sure your fundraisers are all on the same page by regularly communicating with them. Gamify your fundraising event.

Fundraising 115

Fundraising Fundraising Retention Education 115

Candid

NOVEMBER 14, 2023

But unfortunately, the average donor retention rate in 2022 was 42.6%, making it the lowest rate on record. Pull a list of lapsed donors that haven’t contributed over the last year and include them in your appreciation communications before sending them any season of giving appeals to try to get them back as an annual donor.

Retention 112

Retention Culture Activism Values 112

Kivi's Nonprofit Communications Blog

SEPTEMBER 14, 2017

Measuring the effectiveness of your nonprofit’s communications is a complicated puzzle. Then there’s the effective management and growth of your communications team. But here are three key communications measurement concepts that you should keep in mind, no matter where you work. Activity = content you created.

Communication 67

Communication Poverty Activism Retention 67

The Agitator

APRIL 12, 2012

Tom’s post yesterday, Nonprofits and the Customer Experience not only warrants reading a second time, but I also feel compelled to pile on some more emphasis and detail because it goes right to the heart of retention and donor value. Here’s why I think this is so important. Donor Service centers (inbound calls and email response).

Retention 90

Retention Production Values Activism 90

Top Nonprofits

APRIL 16, 2024

When your nonprofit actively supports personal growth, it builds a strong bench of loyal, long-term employees. Communicating generally about the program and highlighting specific offerings is critical to motivating staff, but it is only a starting point. Additionally, higher retention rates reduce turnover costs.

Participation and motivation 52

Participation and motivation Retention Education Education 52

Bloomerang

DECEMBER 19, 2023

READY signifies an active and engaged connection with your cause—an individual attending events, responding to communications, or even dedicating time through volunteering, showcasing a palpable enthusiasm for your mission. WILLING spotlights their history of financial support for your cause. And that’s okay.

Retention 56

Retention Communication Fundraising Fundraising 56

The Charity CFO

APRIL 18, 2024

These challenges include financial issues, data security compliance, and talent retention problems. Donor Retention and Engagement Building positive donor relationships is an integral part of nonprofit management. You can make donors feel special by adding personalized messaging to donor communications.

Non-Profits 52

Non-Profits Nonprofit Accountability Finance Nonprofits 52

Bloomerang

JULY 6, 2023

To do this, your organization will need to increase fundraising revenue by $10,000 by finding new outreach opportunities and strengthening relationships with existing supporters to increase donor retention. Meanwhile, you may assign another person to call new donors to thank them and increase your new donor retention.

Nonprofit governance and management 117

Nonprofit governance and management Public and Nonprofit Management Nonprofit Administration and Development Nonprofits 117

Kivi's Nonprofit Communications Blog

OCTOBER 13, 2022

We all know how much time nonprofit communicators spend on creating and posting social media content (Hint: A LOT). Here are the 12 categories of nonprofit communications objectives that we suggest you start with for all of your work. Expressions of loyalty, including retention or renewal (e.g., But what’s it all for?

Retention 64

Retention Education Education Activism 64

Ann Green

APRIL 14, 2022

Effective donor engagement increases donor retention. However, before you improve your donor retention , you need to track metrics that tell you the effectiveness of your engagement strategies. The highest frequency scores are assigned to your most consistently active donors. Why is Measuring Donor Engagement Important?

Participation and motivation 107

Participation and motivation Retention Values Activism 107

Candid

FEBRUARY 28, 2023

Plan for annual giving In addition to cultivating donor relationships year-round, you should also plan activities to solicit annual gifts throughout the year. That way, you can target and tailor your fundraising communications and activities to personally appeal to your supporters.

Fundraising 105

Fundraising Fundraising Activism Foundations 105

The Volunteer Hub

MARCH 1, 2023

Besides creating a positive first impression, orientation and training is an opportunity get to know volunteers , create relationships, communicate your mission, set expectations, and provide resources. Hands on activities make orientation more fun and engaging for supporters.

Values 85

Values Recruitment Production Retention 85

Bloomerang

MAY 15, 2023

The data in your CRM can help you raise more money, improve your donor retention, and even attract new supporters to your cause. Segment Communication Your supporters are individuals with different reasons for giving, different levels of involvement, and different ways they want to connect with you. Were other groups under-represented?

Management 92

Management Activism Retention Communication 92

The Volunteer Hub

MAY 5, 2023

To improve the experience for volunteers, nonprofits should focus on providing a supportive environment, clear communication, flexible opportunities for involvement, and a chance for personal growth. This cultivates a community of dedicated supporters. Effective communication improves experience.

Public and Nonprofit Management 95

Public and Nonprofit Management Volunteerism Volunteerism Recruitment 95