Nonprofit Tech for Good

APRIL 17, 2021

In business, customer retention is “big business.” ” High customer retention rates can help a company spend less on marketing, improve the overall lifetime value of a customer, and earn more referrals. We’ve borrowed basic business principles to help you steward your partners like a boss !

Charitable Organizations 107

Charitable Organizations Retention Values Technology 107

Bloomerang

MAY 10, 2022

Magic happens when you build those kinds of relationships with your prospects and donors. This is where donor stewardship comes into play. What is donor stewardship? Donor stewardship—also known as stewarding your donors—is the act of building relationships with supporters after they make a donation to your nonprofit.

Participation and motivation 94

Participation and motivation Retention Public and Nonprofit Management Communication 94

Kivi's Nonprofit Communications Blog

MARCH 17, 2020

On Wednesday, March 18, the nonprofit fundraising and marketing community will be celebrating the release of John Haydon’s final book, Donor CARE: How to Keep Donors Coming Back after the First Gift. We want you to buy it on WEDNESDAY, MARCH 18 to help make it a bestseller in as many categories as possible.

Retention 61

Retention Marketing Marketing Fundraising 61

NonProfit Leadership Alliance

OCTOBER 26, 2022

When you build strong relationships with your donors, you’re increasing the odds that they will continue supporting you now and in the future. According to Bloomerang’s donor stewardship guide , focusing on relationship-building efforts can boost your donor retention rate. Learn about your audience. How do you do that?

Participation and motivation 59

Participation and motivation Energy Retention Recruitment 59

Bloomerang

SEPTEMBER 13, 2021

Our products are fully loaded with the innovation, intelligence, and insight you need to focus on your donors and not on your database. Just about every commercially available donor database adds or improves a few features here and there every year. As your organization continues to grow, Blackbaud will be there to grow with you.

Nonprofit governance and management 99

Nonprofit governance and management Production Governance Retention 99

NextAfter

MAY 17, 2023

On top of GA4’s improved insight capabilities, its data retention and deletion features can help you maintain compliance with ever-evolving data privacy regulations, such as GDPR, by allowing you to set custom data retention periods and delete user data when required. Metric Unlike dimensions, metrics are things you can count.

Retention 87

Retention Universities Activism Values 87

Top Nonprofits

MAY 22, 2023

Similarly, hospital donors may look at quality more holistically and want to know how their contributions are furthering clinical effectiveness and patient satisfaction. From there, providers and donors can work together to bridge gaps and overcome barriers. Building trust with donors. Building a medical marketing strategy.

Healthcare 52

Healthcare Medical Insurance Health 52

NonProfit Leadership Alliance

MAY 15, 2023

Planned gifts initiated by donors are excellent opportunities for your nonprofit. We’ll break down the benefits of developing a planned giving program into four key categories: financial stability, donor appeal and access, donor relations, and fundraising potential. Great news! They bring special benefits.

Nonprofits 79

Nonprofits Education Education Activism 79

The Agitator

JANUARY 30, 2018

Yesterday, I vented my spleen about the argument that volume leads to retention and that the volume of contact should be viewed as the lever to do so. CRS took a pilot group of 40,000 donors (against a control group of 40,000 donors of similar make-up) and tested decreased volume of both mail and emails by about 25-30%.

Retention 78

Retention Values Communication Activism 78

Bloomerang

JANUARY 22, 2024

That’s because donations to these organizations are usually tax-deductible for the donor, making it easier to raise funds. Nonprofits are most successful when they’re focused on one primary issue because it makes it easier to communicate the organization’s purpose to potential donors. Where will we turn to for financial support?

Public and Social Policy 80

Public and Social Policy Nonprofit governance and management Public and Nonprofit Management Charitable Organizations 80

Fundraising Coach

OCTOBER 27, 2016

To successfully retain donors , nonprofits need to invest time into cultivating and maintaining long-lasting relationships, from the first donation onward. With a concrete donor stewardship plan in place, donors will feel more valued and invested in your nonprofit. Understand your donors and track results.

Public and Nonprofit Management 102

Public and Nonprofit Management Communication Values Retention 102

Bloomerang

OCTOBER 1, 2021

Your donors fuel your organization’s work, so it’s crucial to maintain a healthy, thriving base of supporters. Luckily, ongoing advancements in fundraising software mean the vast majority of your engagement touchpoints are online, allowing you to seamlessly collect the donor data you need. Donor data to exclude from your report.

Public and Nonprofit Management 122

Public and Nonprofit Management Management Retention Universities 122

iMarketSmart

JUNE 1, 2021

Retention is getting tougher. Attracting new donors is becoming more costly. Marketing automation leverages technology to speed up communication between your nonprofit and its current and potential donors while letting fewer people slip through the cracks. 59% of your donors—the high-dollar donors.

Marketing 52

Marketing Marketing Fundraising Fundraising 52

Kivi's Nonprofit Communications Blog

SEPTEMBER 7, 2016

In today’s post,we dive into the Individual Donor Benchmark Report by Third Space Studio and focus on donor retention numbers. What the average organization’s donor base looks like? The Individual Donor Benchmark Report answers all those questions and more. Key Takeaways for Greater Retention.

Retention 60

Retention Recruitment Universities Management 60

Kivi's Nonprofit Communications Blog

DECEMBER 6, 2018

increase newsletter subscriptions by 20% this year) Expressions of loyalty, including retention or renewal (e.g., maintain a 75% donor retention rate this year) Participation levels, such as registrations, donations and RSVPs (e.g., Here are a dozen ways to think about objectives : Newly joining, subscribing, or following (e.g.,

Communication 83

Communication Retention Nonprofits Education 83

Nonprofit Tech for Good

OCTOBER 17, 2021

By Emily Rose Patz , Senior Copywriter at DonorPerfect – a top-rated donor management system and fundraising platform for nonprofits. There is a fundraising software that will help your staff manage fundraising campaigns and donor data efficiently and engage and grow your donor base. Does the company have a strong reputation?

Fundraising 127

Fundraising Fundraising Public and Nonprofit Management Nonprofits 127

iMarketSmart

FEBRUARY 1, 2022

I also reminded you to have empathy for your top donor prospects. After all, it’s how your donors feel about giving that matters. From that point forward, the category becomes donation relevant. ” Following a prologue to another donor’s story like that, you can elaborate on the story.

Values 52

Values Philanthropy Governance Finance 52

EveryAction

MAY 15, 2019

Other factors could include the increased distance from the momentum of the 2016 election, or the impact of tax changes on donors. Donors and nonprofits love monthly giving. Clearly, monthly giving is a favored option for loyal supporters, and they are usually a win-win situation both the donors and nonprofits.

Advertising 70

Advertising Retention Healthcare Recruitment 70

Ann Green

SEPTEMBER 17, 2018

Many of you may be working on your year-end appeal, which is great, but have you given any thought to how you’ll thank your donors? Thanking your donors after an appeal (and throughout the year) is equally important, yet many organizations leave this as a last minute to-do item and it shows. Take thanking your donors to the next level.

Retention 68

Retention Homelessness Children Communication 68

NonProfit Quarterly

JULY 25, 2023

The recommendations and commitments fall into two categories: recommendations for employers, and recommendations for movement building. One important discovery from our survey is that there is an extraordinary cultural divide between entry- and mid-level workers on the one hand, and board members and donors on the other.

Culture 98

Culture Ethics Leadership Children 98

NextAfter

MAY 17, 2023

On top of GA4’s improved insight capabilities, its data retention and deletion features can help you maintain compliance with ever-evolving data privacy regulations, such as GDPR, by allowing you to set custom data retention periods and delete user data when required. Metric Unlike dimensions, metrics are things you can count.

Retention 52

Retention Universities Nonprofits Activism 52

The Agitator

FEBRUARY 8, 2018

Even more troubling, trust among the informed public (that would be our donors) in the U.S. Only 8 countries ( China, India, Indonesia, UAE, The Netherlands, Mexico, Malaysia and Singapore) fall into the category of “truster” nations. The 2018 Edelman Trust Barometer reveals that trust in the U.S.

Retention 78

Retention Fundraising Fundraising Psychology 78

Bloomerang

DECEMBER 19, 2023

We’ve grouped these solutions into the following categories: Donor Management Fundraising Project Management Communication Design Forms Marketing Events Website Content Management System As you assess each option, keep in mind that seemingly “free” platforms may still come with costs. Is it worth it to spend the money?

Public and Nonprofit Management 85

Public and Nonprofit Management Nonprofits Management Public and Social Policy 85

Top Nonprofits

MAY 4, 2023

Millennials (born between 1981-1996) and Generation Z (born between 1997-2012) are major audiences for nonprofits looking for dedicated donors and volunteers, as they tend to be socially conscious and want to create positive change by supporting causes that align with their values. Let’s get started!

Ethics 52

Ethics Retail Values Production 52

NonProfit Leadership Alliance

DECEMBER 6, 2022

Still, smart fundraising professionals were able to see an opportunity to expand their network and their donor base and ultimately increase their revenue by branching out through just one strategy: virtual auctions and events. Comprehensive donor profiles. Of course, this scenario presented many challenges to fundraising.

Nonprofits 52

Nonprofits Nonprofit Leadership Leadership Technology 52

The Agitator

FEBRUARY 1, 2018

Not for retention. And especially not for donor satisfaction. In Richard Oliver’s Satisfaction (not to be confused with the more popular, but less salient to this discussion, version by the Rolling Stones), he talks about three types of need categories: “1. Changing based on donor commitment levels. Not for net income.

Retention 61

Retention Psychology Communication Values 61

The Agitator

JUNE 18, 2013

Giving USA 2013 is but the latest evidence that the good old days of plentiful new, and inexpensive donor acquisition is done. With demands on charities rising at the same time giving is nearly flat, the wise fundraiser will, of course, focus on RETENTION and BUILDING DONOR LIFETIME VALUE. Giving by Sector or Category.

Philanthropy 98

Philanthropy Foundations Public and Nonprofit Management Universities 98

Ann Green

MARCH 10, 2020

As a nonprofit, communicating with your supporters is crucial to establishing lifelong donor relationships. Donors are the backbone of any nonprofit. And yet, many donors feel under-appreciated and are uninformed about the great things these nonprofits are doing with their donations! Focus on the donor. By Gerard Tonti.

Communication 64

Communication Nonprofits Retention Management 64

Kivi's Nonprofit Communications Blog

SEPTEMBER 6, 2012

The results were very mixed , with about a 1/3 of the organizations doing what I would consider good online donor retention, 1/3 doing it inconsistently, and 1/3 doing basically nothing. One organization in that “nothing” category was the American Heart Association — and now we know why. Maureen Ryan, MBA.

Associations 75

Associations Retention Technology Communication 75

The Agitator

AUGUST 6, 2018

At first blush the terms “donor commitment” and “donor engagement” sound similar. After all, is it not a truth universally acknowledged, that a loyal donor in possession of strong commitment, must also want to be engaged beyond beyond their donation? Advocates tend to be more committed and better donors.

Retention 49

Retention Activism Universities Management 49

The Agitator

JANUARY 9, 2013

Lots of nuggets in there, but what most popped out at me was his comment predicting a donor “flight to quality”, as he put it — he thinks donors will support fewer organizations. Look at your retention rate trend line before you answer that! Conduct some phone research with your recently lapsed donors.

Retention 77

Retention Communication Marketing Marketing 77

Fundraising Coach

JANUARY 29, 2013

Since I wore many hats, my categories of time were: Annual Fund: I included all aspects including drafting letters, working with the mailhouse, sending thank you notes, etc. I also included the seemingly never ending list of capital fundraising projects in this category. –was tracked to this category. 100DonorsProgram.com.

Fundraising 107

Fundraising Fundraising Education Education 107

Ann Green

DECEMBER 12, 2017

Donor retention continues to be a problem and one of the reasons is poor communication. Nonprofits don’t communicate with their donors enough. You must communicate with your donors at least once or twice a month throughout the year. Here are some categories you can use in your communications calendar. Keep it up.

Communication 59

Communication Recruitment Homelessness Retention 59

The Agitator

AUGUST 16, 2011

Folks are increasingly aware that increased competition in the nonprofit sector mandates competence in this area because donors will flee from those who don’t get their act together. More than 50% of the organizations raising more than $20 million a year online and offline fall into the Junior category and another 21% are Novices.

Retention 84

Retention Marketing Marketing Management 84

The Agitator

JANUARY 6, 2013

We wish we could fill your in-box each morning with a terrific post about innovation, soaring nonprofit revenue, and knock-your-socks off retention and acquisition campaigns. We are disappointing — failing to inspire and connect with — our donors, current and would-be. We do wish we could be more positive about our sector.

Retention 72

Retention Production Management Fundraising 72

Ann Green

DECEMBER 4, 2014

Donor retention continues to lag. You need to communicate with your donors throughout the year. I like the term communications calendar because it emphasizes the importance of communicating with your donors and other supporters all year round. Here are some categories you can use in your communications calendar.

Communication 70

Communication Recruitment Homelessness Retention 70

EveryAction

MAY 24, 2018

From social media to events they’ve attended to their email engagement and donor history. Having this 360 view of donors is what helps nonprofits become more successful at digital fundraising! Monthly sustainer gifts are clearly a win-win for nonprofits and donors. Donor retention is still a challenge for most nonprofits.

Advertising 50

Advertising Retention Recruitment Fundraising 50