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How to gather high-quality nonprofit client feedback

Candid

One way to serve your clients more effectively is to gather feedback from participants, then use what you learn to improve services and support organizational change initiatives. At Listen4Good (L4G), we call this process a “client feedback loop.” Additionally, it’s important to identify patterns in your client feedback data.

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Getting to Know Our Consultants: Olliette Murry-Drobot

Momentum Nonprofit Partners

I stepped down as the executive director for the Family Safety Center after battling some health issues. They have been able to expand their staff, relationships within the community, strengthen their programming, and now have make strides to center equity in their work. I would center equity at the heart of the nonprofit sector.

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Nonprofit Budgeting: How to Shop For Fundraising Software

Top Nonprofits

Don’t look at a vendor that has clients just like you. Look for a vendor with clients at the level you hope to grow so you know the software has been tested with higher volume and more demands. Consider whether the vendor offers a help center, a chat feature, or support tickets. What results have your clients seen?

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Volunteer Management: 3 Tips to Evaluate Your Volunteer Program

NonProfit Leadership Center

Nonprofit Leadership Center trainer Sara Leonard, MBA, CFRE, encourages every nonprofit with volunteers to have a structured volunteer evaluation process in place to continuously improve the organization and the experience volunteers have with it. Are volunteers receiving adequate training to deliver services to clients?

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Announcing the Mid-South Nonprofit Conference Speakers!

Momentum Nonprofit Partners

This year’s theme, “ All In ”, will examine how the recovery and success of the nonprofit sector is driven by the collective and effective work of the staff, board, stakeholders, clients, community, government, and corporate sector. Her work spans dozens of corporate clients, nonprofits and government organizations.

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Uplifting Middle Tennessee: Nicole Olivia Rose’s Dedication to Nashville

NonProfit Leadership Alliance

Her role as Executive Assistant at the Brown Center for Autism exposed her firsthand to the struggles families faced in accessing essential services. While working at The Brown Center, I was deeply involved in addressing systemic flaws to make meaningful change for families.

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Reimagining grantmaking with data collaboration at scale 

Candid

Imagine a world in which philanthropy professionals are focused on improving their practices to transform philanthropy through centering communities, lightening the burden on nonprofit organizations, and holding themselves accountable to their values.