Candid

APRIL 8, 2024

A diverse, equitable, and inclusive work environment fosters a sense of belonging, psychological safety, and a culture of trust, which together helps employees to feel valued and more likely to perform and contribute at a higher level.

Culture 52

Culture Psychology Values Production 52

Nonprofit Tech for Good

OCTOBER 31, 2019

They also stick around longer with most programs enjoying donor retention rates north of 85%. However, the psychological factors that govern whether a donor will opt into a monthly giving program are still not well understood. Monthly donors give 42% more over the course of a year compared to one time donors.

Psychology 86

Psychology Retention Technology Governance 86

The Agitator

JULY 31, 2018

And my book Retention Fundraising devoted a chapter to “Five Easy Retention Wins” and noting that saying “Thank you” is Retention Win #1. To make the point on its importance we’ve noted the research indicating that failure to thank donors is a top cause of attrition ….we’ve AND STILL….Penelope

Retention 63

Retention Psychology Universities Food 63

The Agitator

JANUARY 26, 2015

After explaining the addiction, she cites the steps recommended by the American Psychological Association for overcoming an addiction: admitting that you cannot control your addiction or. Donor acquisition Donor retention / loyalty / commitment premium' I must admit … I’m so envious of Ece for writing this piece.

Psychology 72

Psychology Retention Associations Fundraising 72

iMarketSmart

SEPTEMBER 16, 2022

In the acquisition and retention of both donors and advancement staff, it is of great importance to: Look for the most purpose-driven. I cited the Lippincott analyses of effective brands in the “Human Era,” which pointed out that companies with the strongest brands treated employees and customers the same.

Leadership 52

Leadership Culture Psychology Ethics 52

Fundraising Leadership

MAY 5, 2023

So if I'm not feeling psychologically safe, it's not going to make any kind of sense to be able to say, 'You know what, I have a mental health issue, I need to get help.'" Williams adds, "Because a lot of times the stigma is, 'I feel that I'm going to have a negative reaction if I disclose that I have a mental health issue.’

Health 52

Health Psychology Values Culture 52

Marketing for the Modern Nonprofit

OCTOBER 4, 2023

He has spoken at AFPICON, NTC, TEDx, and holds a Certificate in Philanthropic Psychology from the Institute for Sustainable Philanthropy. After helping various causes raise over $3 million, he then moved into providing support for thousands of nonprofits through his work at Neon One.

Psychology 62

Psychology Advertising Technology Philanthropy 62

Fundraising Leadership

SEPTEMBER 2, 2022

And once inside an organization that has worked to honor diversity, equity and inclusion across all identities, it is important to concentrate on retention. “ “ Once an organization has worked to honor diversity, equity and inclusion across all identities, it is important to concentrate on retention.

Leadership 52

Leadership Retention Psychology Recruitment 52

Kivi's Nonprofit Communications Blog

OCTOBER 24, 2018

Adrian will show you the latest research and findings from the world of donor retention and how you can apply it during a BRAND NEW WEBINAR you won’t want to miss: How to Build Donor Loyalty: Lessons from Testing and Research. If you think you should be making more money from your current list of supporters, this webinar is for you!

Psychology 50

Psychology Philanthropy Retention Universities 50

Nonprofit Tech for Good

JUNE 18, 2020

By taking the time to acknowledge donor generosity, your nonprofit can increase donor retention and encourage recurring giving. According to this GuideStar article , there’s a psychological reason called the completion effect that helps explain this phenomenon. Simply put, the closer we get to completing a goal, the better we feel.

Psychology 138

Psychology Food Nonprofits Values 138

The Agitator

JANUARY 3, 2018

Those donors who were highly committed to the organization had their retention go down by nine points when they received six additional communications versus none. When we looked at low-commitment donors, the six additional communications corresponded to a 12-point increase in retention.

Retention 58

Retention Psychology Education Education 58

The Agitator

MARCH 11, 2013

With that question, as part of a personality quiz to prospective readers of the magazine Psychology Today, the late, great copywriter Bill Jayme dramatically increased the circulation of that magazine. So register here free. Registration is on a first-come-first-registered basis.

Psychology 71

Psychology Retention Values Management 71

Momentum Nonprofit Partners

FEBRUARY 2, 2023

Amanda’s introduction to HR occurred at an entry-level in 2008 with her intent to use the position as a placeholder while she built upon her undergraduate degree in Counseling/Psychology.

Non-Profits 105

Non-Profits Nonprofit Administration and Development Medical Culture 105

iMarketSmart

SEPTEMBER 29, 2023

Langley Innovations provides a range of services to its clients to help them understand the cultural underpinnings of philanthropy and the psychology of donors and, with that knowledge, to develop the most effective strategies and tactics to build broader and more lasting communities of support.

Fundraising 52

Fundraising Fundraising Psychology Philanthropy 52

The Agitator

FEBRUARY 8, 2018

What I’m hoping is that those readers truly interested in solving their organization’s fundraising and donor retention problems dig deeper and realize that an increasingly complex world poses new fundraising challenges that can’t be met by simplistic and pat “solutions.” Fail at retention. No reliability.

Retention 78

Retention Fundraising Fundraising Psychology 78

NonProfit Hub

OCTOBER 31, 2018

By using data, case studies and a bit of basic psychology, you can gain valuable insight about your supporters that can lead to an improved fundraising strategy. Questions like these are what lie at the heart of donor psychology and donor behavior, and if you know the answers to them, the sky’s the limit. Tell stories.

Psychology 54

Psychology Children Retention Energy 54

Bloomerang

JUNE 7, 2021

8 Fiscal Year-End Donor Retention Action Strategies + Practical Tips. There’s nothing more important to your bottom line and long-term sustainability than donor retention. This has the subtle psychological benefit of reminding them they already did something. And this is the time of year you risk having donors fall off a cliff.

Nonprofits 138

Nonprofits Retention Psychology Foundations 138

Nonprofit Fixer

JANUARY 24, 2023

The attention to the “Great Resignation” a year after the pandemic began really shined a light on employee retention. I am an extreme extrovert and knew that this level of social distancing wasn’t great for me emotionally or psychologically. Even small teams want to know when to rely on colleagues for deadlines.

Public and Nonprofit Management 98

Public and Nonprofit Management Nonprofit governance and management Production Public and Social Policy 98

The Agitator

FEBRUARY 1, 2018

Not for retention. Monovalent satisfiers – psychological “extras” processed at a higher level of the need hierarchy.”. Wednesday’s piece talked about how new low-commitment donors benefit from (retention-wise) additional introductory communications and new high-commitment donors benefit from getting to the point.

Retention 61

Retention Psychology Communication Values 61

iMarketSmart

JUNE 5, 2023

Psychological Bulletin, 127 , 249-266. [4] Journal of Personality and Social Psychology, 98 (6), 946-955. [5] Reporting 20% retention of new donors in the first 12 months.) [9] Journal of Economic Psychology, 61 , 124-133; Kubo, T., Or, for pro-social behaviors more generally, see the review in McCullough, M. Emmons, R.

Altruism and Helping 52

Altruism and Helping Public and Social Policy Fundraising Fundraising 52

iMarketSmart

MAY 1, 2023

Donor retention: What do we know and what can we do about it? Journal of Economic Psychology, 61 , 124-133. [18] Psychological Science, 23 (7), 704-709. [25] Psychological Science, 23 (7), 704-709. [28] Ratio discrimination in charity fundraising: The inappropriate use of cost ratios has harmful side-effects. Irons (Eds.),

Altruism and Helping 52

Altruism and Helping Law Psychology Food 52

Getting Attention

NOVEMBER 22, 2011

It is part of a psychological system that causes people to raise their estimates of how much value they hold in the eyes of another person. A retention strategy isn’t gratitude. If you’re heart isn’t it it, the “thankee” will know it immediately.

Psychology 68

Psychology Retention Health Values 68

The Agitator

APRIL 15, 2010

had 41 percent greater psychological loyalty toward Dessert Gallery. Tags: Don't Miss these Posts branding charities communications donor retention loyalty media usage nonprofit management nonprofits social networking. But that just fine. Whatever facilitates engagement is good news!

Psychology 61

Psychology Retention Nonprofit Management Management 61

NonProfit Hub

JULY 25, 2019

In recent years, a growing amount of research in behavioral science and social psychology has made it possible to understand many of these techniques on a deeper level. These are prime examples of a psychological phenomenon known as the Zeigarnik effect , named after Lithuanian psychologist Bluma Zeigarnik.

Civil Society 55

Civil Society Fundraising Fundraising Psychology 55

The Agitator

NOVEMBER 12, 2017

On Thursday, November 16 at 1:00pm EST two experts from the Fundraising Effectiveness Project will hold a Free Webinar about revenue and donor retention in 2017. FIRST… A REMINDER : Learn more about 2017 US giving trends. Join Ben Mille r of DonorTrends and Jon Bidermann of Donor Perfect for this 30 minute session. REGISTER FREE RIGHT HERE.

Fundraising 56

Fundraising Fundraising Education Education 56

Getting Attention

NOVEMBER 2, 2011

Chase, Consulting Specialist Institutional Advancement and Customer Retention Marketing. The second half of the book relates the development of his new form of psychology called logo therapy—in essence how a person’s perception of the “meaning” of their life, or lack of, drives them. ” – Jan L.

Psychology 72

Psychology Retention Health Values 72

The Agitator

JANUARY 27, 2010

Not every fundraiser is equally adept at the craft, which requires some facility and "feel" for branding, differentiation, story-telling, simplifying the complex, donor psychology, timing and — when you get that all sorted — actual writing … from case statements to "elevator speeches" to direct response copy.

Psychology 60

Psychology Retention Nonprofit Management Communication 60

Getting Attention

DECEMBER 22, 2011

Chase, Consulting Specialist Institutional Advancement and Customer Retention Marketing. The second half of the book relates the development of his new form of psychology called logo therapy—in essence how a person’s perception of the “meaning” of their life, or lack of, drives them. ” – Jan L.

Psychology 66

Psychology Nonprofits Retention Values 66

iMarketSmart

MAY 8, 2023

Why do you think donor retention is so low? Psychology & Marketing, 21 (8), 613-635; Taniguchi, H., & Marshall, G. Have you ever known someone like this? How would you like to be in a relationship with them? If you found yourself in that relationship, how long would you stay? In this worldview, donors are just an ATM.

Altruism and Helping 52

Altruism and Helping Public and Social Policy Non-Profits Public and Nonprofit Management 52

Care2

FEBRUARY 13, 2013

All across the fundraising landscape, donor retention is falling. in Psychology and an M.B.A. No matter how many supporters you have, you are probably constantly looking for new ways to appreciate, engage and retain them. Gartner Inc. reports that 75 percent of CRM initiatives fail to impact the customer experience. He received a B.A.

Public and Nonprofit Management 52

Public and Nonprofit Management Informational Technology Universities Advertising 52

NonProfit Hub

MARCH 15, 2016

I’m a huge fan of Roger’s book, Retention Fundraising: The Art and Science of Keeping Your Donors for Life and excited for his session on “Rebels with Causes – Fundraising as a Driver of Social Change”. This year he’s also doing a session on “Making Money on Facebook: Yes, it can be done.”. Roger Craver, Editor The Agitator. Steven Shattuck.

Psychology 28

Psychology Children Retention Philanthropy 28

The Agitator

AUGUST 29, 2018

Using the available scientific literature, coupled with his own years of fundraising experience Nick looks at why ask strings affect us psychologically and culturally. If you want to know the ins and outs of ask strings and the science behind it Nick’s masterpiece is for you.

Psychology 40

Psychology Culture Fundraising Fundraising 40

Clairification

DECEMBER 11, 2023

I’ve written about this before. But since I continue to get questions, I’m writing about it again. Fundraisers wonder about the upsides and downsides in asking donors to cover credit card and other gift transaction fees. Hmmn… First, let me be upfront in letting you know my gut emotional response to doing this is “no.”

Nonprofits 108

Nonprofits Fundraising Fundraising Psychology 108

Clairification

DECEMBER 18, 2023

Sometimes major donors give less than the previous year. Sometimes they stop giving to you entirely. What’s the worst sin committed by fundraisers when this happens? Not noticing. What’s the second worst sin? Assuming it has nothing to do with you. Sure, sometimes donors’ priorities change.

Fundraising 103

Fundraising Fundraising Psychology Retention 103

iMarketSmart

FEBRUARY 1, 2022

Experiments resulted in average increases in giving by more than a third—with higher retention rates a year later—when donors were first asked to consider increasing their donations at a future time. Additionally, a pledge divides the cost of giving because a pledge to give later makes the cost feel smaller and less painful than giving now.

Values 52

Values Philanthropy Governance Finance 52

Clairification

FEBRUARY 20, 2023

Today a friend, who serves on the board of a struggling local arts organization, asked me what they can do to increase their fundraising. I asked her a few questions; then answered simply: “Have more conversations with people; make more friends.” ” You see, they have people who know about them but they’re just not giving.

Nonprofits 81

Nonprofits Fundraising Fundraising Psychology 81

Clairification

DECEMBER 22, 2022

The Unfair Exchange Bernadette Jiwa, The Story of Telling. “That will be eight dollars,’ the woman, who is carefully weighing and wrapping two serves of freshly made fettuccine for us to take home, says. As my husband is about to hand her the cash, she takes another handful of the pasta from behind the glass and adds it to our package.

Values 64

Values Fundraising Fundraising Psychology 64