NonProfit PRO

AUGUST 14, 2024

Just when it feels like you’re making headway with a donor, they pull back. Here's how being persistent in these situations pays off.

Communication 264

Communication Management Fundraising Fundraising 264

Ann Green

APRIL 21, 2025

You need to communicate regularly with your donors and you need to do it well. Choose the right channels Most likely, youll use more than one channel to communicate. Email may be your primary mode of communication and theres a reason for that. We get far less postal mail than electronic communication.

Communication 173

Communication Nonprofits Recruitment Fundraising 173

NonProfit PRO

JANUARY 22, 2025

Interested in using predictive analytics to tailor your donor communications for higher response rates? Explore three effective strategies.

Communication 195

Communication Management 195

Ann Green

MARCH 24, 2025

If its not, its time to move away from generic and impersonal communication. Here are a few suggestions to help you improve your donor communication to make it more engaging. Segment your donors Your donors arent the same, so they shouldnt all get the same letter or other types of communication. Your donors deserve better.

Food 181

Food Medical Communication Health 181

Ann Green

DECEMBER 4, 2024

Start with a special thank you According to fundraising expert, Dr. Adrian Sargeant, “The thank you is the single most important piece of communication that your donors get. After that, you should continue to communicate regularly (at least once a month) and follow the ask, thank, update, repeat formula. Set a timeline.

Retention 211

Retention Communication Fundraising Fundraising 211

NonProfit PRO

JULY 17, 2024

Bloomerang announced an artificial intelligence content assistant and other updates to its email builder to support busy nonprofits.

Communication 255

Communication Nonprofits Technology 255

Nonprofit Marketing Guide

JANUARY 14, 2025

If youre like most nonprofit communicators, youre probably juggling excitement about the new year with the same overloaded to-do list. We give you permission to stop doing the things that overwhelm you and offer a fresh perspective on what nonprofit communicators really need to focus on in 2025. Hows 2025 treating you so far?

Culture 201

Culture Communication Marketing Marketing 201

Big Duck

MAY 14, 2025

Learn how nonprofits can plan and navigate crisis communications in this episode of the Smart Communications Podcast.

Communication 52

Communication Nonprofits 52

Ann Green

MAY 5, 2025

If youre worried about spending $50 to $100 a month on a CRM/database, you may be able to recoup that expense if you can ask for an upgrade and personalize your communication. If thats the case for you, youre missing out on an effective and more personal way to communicate with your donors. Dont skimp on your communications budget.

Retention 147

Retention Nonprofits Communication Nonprofit Finance 147

Nonprofit Marketing Guide

DECEMBER 10, 2024

If you’re looking to take some things off your plate in 2025, join us for Permission Granted: 12 Things Nonprofit Communicators Can Stop Doing in 2025. Or if you you’re looking for help with communications planning, join us for our Communications Planning That Works in 2025 Master Class.

Communication 184

Communication Marketing Marketing Nonprofits 184

Ann Green

MARCH 17, 2025

Maybe youre losing donors because youre either not communicating enough or communicating poorly. Pay attention to your donor communication Do you barrage donors with appeals and then go silent for a while? Put together a communications calendar to help you with this. Many of these you can control. It should pay off.

Retention 169

Retention Communication Recruitment Energy 169

Ann Green

MARCH 10, 2025

Review workplace policies, including communication and paid time off (PTO). Survey new employees about their learning preferences, communication styles, career goals, and interests. Attend a virtual or in-person tour of the facility. Set up an email, software access, and a workstation. Complete compliance and technology training.

Nonprofit Administration and Development 205

Nonprofit Administration and Development Non-Profits Nonprofits Associations 205

NonProfit PRO

JANUARY 17, 2025

With the right CRM your organization can leverage data for actionable insights, personalized donor communications, and increased fundraising success. With so many CRMs on the market, how do you choose which one best aligns with your mission, enhances donor engagement, eliminates duplicate data entry, and supports capacity building?

Communication 246

Communication Marketing Marketing Fundraising 246

Ann Green

APRIL 28, 2025

Basic details: Tracks contact information and other general personal data (full and preferred name, pronouns, birthday, preferred communication method, etc.). Donor overview: Displays the donors name, giving status (prospect, one-time donor, repeat donor, etc.), and the date of their last interaction with your nonprofit for quick reference.

Management 173

Management Ethics Education Education 173

Nonprofit Marketing Guide

APRIL 16, 2025

Thats where Engagement Mindsets come ina research-backed framework created by Nonprofit Marketing Guide (NPMG) that helps nonprofits move beyond surface-level demographics and into values-driven communication. They engage with visually compelling, out-of-the-box messaging.

Leadership 187

Leadership Nonprofits Values Culture 187

Bloomerang

OCTOBER 23, 2024

However, one glaring issue that’s often swept under the rug is the lack of prompt responses to communications from executive directors and nonprofit staff. Set clear expectations for communication As a board, establish clear guidelines and approve policies about how and when board members must respond to staff emails and other communications.

Culture 115

Culture Nonprofits Leadership Communication 115

Ann Green

JANUARY 20, 2025

Segment your donors One way to help ensure youre focusing on relationships is to segment your donors and personalize your appeal letters and other types of donor communication. Many organizations go on communication hiatus at certain times of the year and thats a huge mistake. Dont send the same appeal to everyone on your mailing list.

Energy 173

Energy Food Communication Fundraising 173

The Chronicle of Philanthropy

APRIL 14, 2025

Plus, Hollywood film producer Sidney Kimmel gave Temple University more than $27 million to support media and communications and the performing and cinematic arts, and three other universities received big gifts.

Universities 149

Universities Recruitment Communication 149

Ann Green

NOVEMBER 18, 2024

Year-end is a good time to ramp up your donor communication (examples include thank you messages, holiday greetings, and updates) so people don’t think you’re only asking them for money. Before and after Giving Tuesday, use this opportunity to stand out by keeping your fundraising campaign focused on gratitude and relationship building.

Governance 305

Governance Associations Fundraising Fundraising 305

NonProfit Leadership Center

DECEMBER 10, 2024

Here is a look at how nonprofit professionals engaged in learning and events at the Nonprofit Leadership Center this year, Spotify Wrapped edition: Other Popular Resources In addition to new content shared in 2024, nonprofit professionals continued to rely on these online resources from the Nonprofit Leadership Center most frequently throughout the (..)

Nonprofit Leadership 191

Nonprofit Leadership Leadership Nonprofit Finance Finance 191

Ann Green

DECEMBER 11, 2024

Action-oriented text creates urgency and communicates purpose. From compelling calls-to-action and simplified donation processes to flexible giving options and transparent communication, every element plays a role in fostering trust and inspiring generosity. Avoid vague terms like Click Here. Place buttons with care.

Charitable Contribution 147

Charitable Contribution Education Education Management 147

Ann Green

APRIL 7, 2025

Because a lot of nonprofit communication doesnt focus on why something is important. As you work on your nonprofit messages, remember the word why. Why, you ask? Theres usually a lot of what and how, but not much why. Some organizations also like to pour on the statistics.

Communication 169

Communication Fundraising Fundraising Nonprofits 169

Ann Green

OCTOBER 12, 2023

I’ve been emphasizing the importance of personalizing your communication lately. I often receive generic, one-size-fits-all communication from organizations that don’t acknowledge I’m a longtime donor or recognize that I’m a monthly donor. One of the reasons is poor communication. One way to do that is to segment your donors.

Retention 313

Retention Communication Nonprofit Organizations Nonprofit Organizations 313

Selfish Giving

JANUARY 29, 2025

Re-emphasizing the human element builds trust, fosters deeper relationships, and sets organizations apart in a crowded landscape , whether at the register, in partner communications, or through thought-provoking leadership content. Integrate human interaction with tech to maximize impact at customer-facing points (e.g.,

Values 130

Values Environmental Technology Children 130

The Chronicle of Philanthropy

SEPTEMBER 19, 2023

The Chronicle is livestreaming keynote sessions from ComNet23, the Communications Network annual gathering in Atlanta. Getty Images The Chronicle is livestreaming keynote sessions from ComNet23, the Communications Network annual gathering, on Thursday and Friday.

Communication 327

Communication 327

The Chronicle of Philanthropy

APRIL 3, 2025

Supporters increasingly prefer in-person interactions and direct communication from nonprofits. By Morgan Teel Getty Images Supporters increasingly prefer in-person interactions and direct communication from nonprofits. Here are key ways to deliver that and build relationships that last.

Communication 295

Communication Nonprofits 295

Ann Green

JULY 30, 2024

The three main ethics to keep in mind are consent, confidentiality, and communication. You’ll need to maintain transparent communication with donors about how you’ll use their data and make sure staff members know how to appropriately handle and use donor data. Personalize communications. Let’s look at an example.

Ethics 286

Ethics Donor Motivation Environmental Communication 286

Nonprofit Tech for Good

NOVEMBER 10, 2024

It involves responding consistently to all incoming communication, including comments, direct messages, mentions, and shares. By acknowledging these interactions, nonprofits show appreciation for their followers’ participation and reinforce a sense of community. After fundraising or community events, communicate results clearly.

Participation and motivation 130

Participation and motivation Collaborations Nonprofits Activism 130

The Chronicle of Philanthropy

JUNE 26, 2024

Tips for nonprofits considering whether to publicly take a stand on divisive issues By Seth Chalmer iStock A communications prof offers tips for nonprofits considering whether to publicly take a stand on divisive issues

Communication 325

Communication Nonprofits 325

NonProfit Leadership Alliance

MARCH 19, 2025

Organize dedicated brainstorming or mind-mapping sessions to give employees a chance to generate and communicate ideas in an open, judgment-free zone. Open several methods of communication. Your employees have varying communication preferences.

Participation and motivation 132

Participation and motivation Health Nonprofit Leadership Volunteerism 132

Ann Green

MARCH 7, 2024

If you’re losing donors, it could be because you’re either not communicating enough or communicating poorly. If you ignore your donors or communicate poorly, they’re unlikely to donate again. A consistent stream of donor communication is crucial Here in the Boston area where I live, we have the most inconsistent weather.

Retention 287

Retention Energy Communication Fundraising 287

The Chronicle of Philanthropy

JUNE 27, 2023

By Theodore Wagenaar With new "Giving USA" data showing a near-record drop in charitable contributions, one donor advises nonprofits to do a better job of listening and communicating to people like him — or risk losing future gifts.

Charitable Contribution 353

Charitable Contribution Communication Nonprofits 353

Candid

OCTOBER 24, 2024

It’s ironic: Despite having many more ways to communicate with their constituencies today—through social media, email, webinars, Zoom, and in-person events—many nonprofits still struggle to reach a broad audience. If you’re new to nonprofit communications, spend some time learning which ones are focused on your field.

Health 115

Health Nonprofits Philanthropy Communication 115

The Chronicle of Philanthropy

OCTOBER 20, 2023

Fundraising and communications experts warn of backlash against nonprofits when they weigh in on the Israel-Hamas War and other issues not central to their mission. Fundraising and communications experts warn of a backlash against nonprofits when they weigh in on Israel-Hamas War and other issues not central to their mission.

Universities 317

Universities Nonprofits Communication Fundraising 317

NonProfit Leadership Alliance

DECEMBER 23, 2024

Our bimonthly newsletter will make sure you know whats happening with our network of social sector leaders.

Public and Nonprofit Management 232

Public and Nonprofit Management Fundraising Fundraising Healthcare 232

Candid

APRIL 23, 2025

For foundations looking to fund these types of strategies, data we gathered recently at the Center for Effective Philanthropy (CEP) makes clear what nonprofit leaders are asking from funders: more flexible funding, more communication, and true partnership. This previous experience sets them up to do so again, quickly and effectively.

Foundations 82

Foundations Collaborations Governance Philanthropy 82

Fundraising Leadership

FEBRUARY 13, 2025

Ragan Communications just named Take The Lead Women and Women, Power and Leadership the winner of Best Interview in their annual 2024 Video, Visual & Virtual Awards. These awards celebrate the outstanding communicators, creative teams and innovators who have set the standard for excellence in visual storytelling and virtual experiences.

Leadership 112

Leadership Communication Education Education 112