Ann Green

MARCH 10, 2025

Lets walk through five best practices to boost morale, productivity, and retention through your employee onboarding process. Whether this is a simple Google Doc or an automated path in your LMS, your checklist should cover basic activities and tasks such as: Learn about the nonprofits mission, values, programs, and leadership.

Nonprofit Administration and Development 207

Nonprofit Administration and Development Non-Profits Nonprofits Associations 207

The Charity CFO

DECEMBER 30, 2024

In a recent episode of A Modern Nonprofit Podcast, host Tosha Anderson sat down with Greg Miller, President and CEO of Penn-Mar Human Services, to discuss the critical issues of recruitment, retention, and strategic partnerships in the nonprofit sector. He stated, “When we get retention correct, recruitment becomes less of an issue.”

Recruitment 52

Recruitment Retention Nonprofit governance and management Non-Profit Management 52

Ann Green

APRIL 28, 2025

Basic details: Tracks contact information and other general personal data (full and preferred name, pronouns, birthday, preferred communication method, etc.). Sarah is responsible for managing the production and customer support department, which focuses on client contract fulfillment, retention, and satisfaction.

Management 175

Management Ethics Education Education 175

NonProfit Leadership Alliance

NOVEMBER 1, 2022

The best way to do this is to maintain open lines of communication with them. . But your organization shouldn’t stop there when planning your communication strategy. Instead, make sure you’re segmenting your donor base when planning how to communicate with them. Why Donor Segmentation Matters for Communication.

Communication 244

Communication Activism Donor Motivation Values 244

NonProfit PRO

JUNE 27, 2025

Clarifying and Communicating Impact With 57% of people trusting nonprofits and 78% of people saying they must trust an organization before supporting them, trust continues to be the cornerstone of successful, transformational relationships between nonprofits and their donors. setForceSafeFrame(true).addService(googletag.pubads()).setCollapseEmptyDiv(true).setTargeting("ic",

Nonprofit governance and management 208

Nonprofit governance and management Retail Public and Nonprofit Management Public and Social Policy 208

Nonprofit Marketing Guide

FEBRUARY 16, 2023

As the communications roles and responsibilities grow in nonprofits, both staff and managers will question the function of the communications team within the organization. We began researching nonprofit communications team models in 2017 and have continued investigating how they work and what is most effective since then.

Communication 219

Communication Nonprofit Administration and Development Nonprofits Retention 219

Selfish Giving

MARCH 5, 2025

Partners who dont feel connected and valued are less likely to renew or deepen their commitment. It ensures regular, direct, and meaningful communication with your partners, keeping them informed, engaged, and invested in your success. Strong Communicator & Organizer. Thats a problem. Nurturing prospective partners.

Marketing 147

Marketing Marketing Values Foundations 147

Bloomerang

APRIL 9, 2025

It also highlights the value of focus groups as a strategy for refining programs and improving community impact. This positive work environment leads to higher retention rates, preserves institutional knowledge, and strengthens the organization’s capacity to serve its community.

Retention 103

Retention Collaborations Nonprofits Activism 103

Nonprofit Tech for Good

JUNE 14, 2025

This approach, where communication is limited to donation requests, makes donors feel undervalued and disconnected from the organization’s work. Successful nonprofits personalize their communications by acknowledging donors’ contributions and sharing updates that demonstrate impact.

Nonprofit Administration and Development 102

Nonprofit Administration and Development Fundraising Fundraising Retention 102

Nonprofit Marketing Guide

SEPTEMBER 7, 2016

In today’s post,we dive into the Individual Donor Benchmark Report by Third Space Studio and focus on donor retention numbers. This year’s report also dug into one of the most important data points for individual donor fundraising – your retention rate. Key Takeaways for Greater Retention. Heather Yandow.

Retention 157

Retention Recruitment Universities Management 157

The NonProfit Times

DECEMBER 18, 2024

Fundraisers at nonprofit hospitals have three major priorities: major donor development, retention and upgrade of donors, and fueling growth of the donor pipeline. Nonprofit hospitals had an average retention rate of 38%, a 19% increase from the 2022. It has more than doubled since 2022.

Retention 52

Retention Healthcare Foundations Philanthropy 52

NonProfit Leadership Alliance

APRIL 18, 2025

Prioritize Transparent Communication Open and honest communication fosters trust, especially during challenges. Strengthen Internal Accountability Your teamstaff and volunteers alikeshould reflect the values and mission of your organization. This openness reassures donors that their contributions are making a difference.

Public and Social Policy 130

Public and Social Policy Ethics Public and Nonprofit Management Nonprofit Leadership 130

Bloomerang

APRIL 14, 2025

The Daxko Operations + Bloomerang integration eliminates this challenge by automating donor insights, strengthening retention, and enhancing engagement. Without real-time insights, nonprofits may engage donors too late or overlook key giving opportunities, resulting in lower donor retention.

Retention 95

Retention Fundraising Fundraising Management 95

Ann Green

FEBRUARY 11, 2025

Recurring Donations While securing new donors is crucial, most nonprofit leaders know that acquisition is more costly (and less reliable) than retention. Use real-world impact to demonstrate the value of monthly donations. Automating communications to retain recurring donors.

Nonprofits 166

Nonprofits Environmental Charitable Contribution Volunteerism 166

Bloomerang

JANUARY 30, 2025

When supporters commit to giving regularly, they become more engaged with your mission, increasing their lifetime value to your organization. The data: Recurring donors have the highest retention ratesup to 90%. Track donor retention and engagement trends to spot warning signs. Simplify sign-ups using one-click upgrade options.

Public and Social Policy 121

Public and Social Policy Nonprofit governance and management Public and Nonprofit Management Retention 121

Candid

OCTOBER 23, 2024

Yet, according to the Fundraising Effectiveness Project , donor retention rates have been falling since 2020. Nonprofits may need to reimagine their donor engagement strategies to go beyond occasional outreach or standard fundraising appeals and forge relationships that resonate with their values and inspire continued support.

Social Enterprise 105

Social Enterprise Social Enterprise Participation and motivation Children 105

Ann Green

APRIL 14, 2022

Effective donor engagement increases donor retention. However, before you improve your donor retention , you need to track metrics that tell you the effectiveness of your engagement strategies. Monetary Value of Donations. Not all contact efforts are created equal, so you may want to score communications differently.

Participation and motivation 275

Participation and motivation Retention Values Activism 275

Bloomerang

FEBRUARY 5, 2025

Without it, donors can feel like transactional cash machines rather than valued partners in your mission. This requires tailoring the frequency and type of communication you do for each donor level, whether its a donor who gives $25, or one giving $50,000.

Values 110

Values Retention Leadership Foundations 110

Bloomerang

FEBRUARY 18, 2025

Many nonprofits struggle with low donor retention rates, yet the reasons supporters lapse arent always obvious. We surveyed 1,000+ donors and 380+ fundraisers to uncover the hidden challenges impacting donor retention and the small but powerful changes that can make a difference. How to fix it: Reduce friction in communication.

Retention 79

Retention Environmental Communication Values 79

Bloomerang

AUGUST 9, 2021

Investing in digital-first fundraising and marketing communications. Mastering personalized, customer-centered philanthropy facilitation, especially mid-level and major donors, to increase your donor lifetime value. While donor acquisition is essential, donors are valuable to you based on their lifetime value. Promote bequests.

Values 134

Values Fundraising Fundraising Philanthropy 134

Affnetz

JUNE 1, 2023

6 Techniques to Boost New Donor Acquisition and Retention By Mike Crum It’s essential to acquire new donors for your Nonprofit to have a thriving fundraising program. Acquiring New Donors: View your communications with prospective donors as conversations. Here are 3 techniques you can use to acquire new donors today.

Retention 130

Retention Values Communication Education 130

Bloomerang

FEBRUARY 5, 2024

Nonprofits who care about donor retention employ numerous strategies to keep their donors coming back year after year. Personal acknowledgments, impact reporting, and a strong monthly giving program are some of the cornerstones to a high donor retention rate. Savvy fundraisers have always kept donor retention top of mind.

Retention 119

Retention Values Fundraising Fundraising 119

Bloomerang

NOVEMBER 19, 2021

By creating donor retention strategies for retaining your past fundraisers and donors. With that in mind, think about how you’re communicating the benefits of signing up to fundraise. This makes it more likely they’ll continue to value and engage with your content. . Luckily, you can change course. Start at the sign-up process.

Retention 131

Retention Fundraising Fundraising Recruitment 131

Affnetz

JUNE 1, 2023

Acquiring New Donors: View your communications with prospective donors as conversations. Don’t get so caught up in communicating the ‘right’ thing, that you end up blowing the opportunity because you weren’t clear, compelling, and authentic. But, don’t overlook the incredible value of implementing a First-Time Donor Program.

Retention 130

Retention Values Communication Education 130

The NonProfit Times

AUGUST 1, 2024

When generosity becomes loyalty, it builds value for our causes. A value-building donor relationship is seated in a strong retention strategy that involves more than the baseline process. More value is added at less expense than new acquisition. Coupled with “philo,” philanthropy means “love of mankind.”

Communication 98

Communication Retention Philanthropy Values 98

Nonprofit Tech for Good

APRIL 17, 2025

When done right, they can give supporters those warm and fuzzy feelings that are the foundation of donor retention. Theyll be more likely to read any future communications when theyre expecting them. Its never too early to start working on donor retention. Why Do You Need a Donation Receipt?

Charitable Contribution 101

Charitable Contribution Values Retention Technology 101

Ann Green

JANUARY 20, 2025

Segment your donors One way to help ensure youre focusing on relationships is to segment your donors and personalize your appeal letters and other types of donor communication. Recognize the value of your long-time donors and do something special for people who have supported you for several years.

Energy 175

Energy Food Communication Fundraising 175

Candid

DECEMBER 11, 2024

Prominently display your value proposition so reactive donors can connectdespite their emotional statewith the impact of their gift and your mission. The retention rate for a donor giving $100 or less is half that of those giving more. Personalized outreach makes a defining impact on donor retention rates.

Retention 105

Retention Technology Education Education 105

Clairification

MAY 5, 2025

You cant bring top value to your donor survey unless youre specific about what value you want to receive and deliver. Donor surveys are an opportunity for a value-for-value exchange. Donors are focused on value ; you need to focus there too. Donors are focused on value ; you need to focus there too.

Values 57

Values Marketing Marketing Fundraising 57

NonProfit Leadership Alliance

JULY 2, 2024

This includes assessing market trends, analyzing donor behavior, and leveraging new technology to enhance operations and communication. Reviewal of Values, Mission, and Beliefs Core values, mission, and beliefs serve as the foundation of every nonprofit organization.

Public and Social Policy 246

Public and Social Policy Nonprofit governance and management Public and Nonprofit Management Culture 246

The NonProfit Times

NOVEMBER 27, 2024

This develops the relationship between the nonprofit and supporter and plays a big role in donor retention. One common theme among donors is that they appreciate personalized, regular communication and transparency on how contributions are making a difference. This could be as simple as inviting a donor to an upcoming event.

Technology 104

Technology Retention Management Fundraising 104

Bloomerang

DECEMBER 12, 2024

and Canada find email to be the communication channel that most inspires them to contributebeating all other platforms. But what makes this communication channel so effective? Types and examples of nonprofit emails Email marketing is a flexible platform that your nonprofit can use for a wide range of communications.

Marketing 94

Marketing Marketing Retention Nonprofits 94

Nonprofit Tech for Good

MARCH 8, 2024

By Abby Jarvise , writer, marketer, and speaker at Neon One – software built for small and midsize nonprofits to help them manage fundraising, communications, events, volunteers, and more. Donor retention is important. All that is true, but the fact remains that donor retention is a struggle. The short answer is “no.”

Retention 113

Retention Technology Nonprofits Communication 113

Nonprofit Tech for Good

APRIL 26, 2025

The 2025 nonprofit benchmarks show that successful teams ran regular campaigns, carved out staff time to focus on fundraising and prioritized value over volume. From Acquisition to Retention: Value Over Volume Retention and recurring giving are now leading priorities for successful fundraising programs.

Fundraising 88

Fundraising Fundraising Retention Nonprofits 88

Ann Green

JULY 30, 2024

The three main ethics to keep in mind are consent, confidentiality, and communication. You’ll need to maintain transparent communication with donors about how you’ll use their data and make sure staff members know how to appropriately handle and use donor data. Personalize communications. Let’s look at an example.

Ethics 287

Ethics Donor Motivation Environmental Communication 287

Clairification

DECEMBER 5, 2024

The Problem: Failing to Plan for Retention If you dont start planning — right this minute! Donor retention rates are flat out abysmal. For over a decade the Fundraising Effectiveness Project has revealed alarmingly declining retention rates for donors at almost every level. Lets begin at the beginning.

Retention 57

Retention Values Communication Fundraising 57

Selfish Giving

DECEMBER 18, 2024

Theyre typically less tied up with daily operations in early January, making it the perfect time for high-value outreach. Position yourself as an expert and offer a free audit of their current system, program, or strategy as a value-add. In May, I wrote that the #1 priority of a case study is RETENTION . Partnership Notes 1.

Law 130

Law Marketing Marketing Values 130